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21St Mortgage Corp. — Overview
A- Overall
21St Mortgage Corp. is rated overall in the top 85th percentile based on 403 customer complaints.

Statistics

Number of Complaints403 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer2.7%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
85th
percentile

Contact Information

Not Available

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21St Mortgage Corp. — Summary

21St Mortgage Corp. is ranked 64th out of 3,688 banks. That puts 21St Mortgage Corp. in the top 85th percentile and gives them an overall grade of "A-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 403 complaints against 21St Mortgage Corp. and 1,058,614 complaints total.

Of the 403 complaints again 21St Mortgage Corp., there have been 97 in the passed 18 months. Of those 97 complaints, 100.0% have been resolved in the customers favor, 2.7% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. 21St Mortgage Corp. is graded in 1 category of financial products they offer. The top 3 categories are Mortgage, Credit Reporting and Debt Collection.

21St Mortgage Corp. is rated "A" in Mortgage.

Click here to see Complete 21St Mortgage Corp. Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against 21St Mortgage Corp.. Click here to see all complaints against 21St Mortgage Corp..

# Product Sub-Product Issue Count
1 Mortgage Conventional home mortgage Struggling to pay mortgage 18
2 Mortgage Conventional home mortgage Trouble during payment process 17
3 Mortgage Other type of mortgage Struggling to pay mortgage 12
4 Mortgage Other type of mortgage Trouble during payment process 8
5 Credit reporting Credit reporting Incorrect information on your report 5
6 Mortgage Conventional home mortgage Applying for a mortgage or refinancing an existing mortgage 5
7 Mortgage Conventional fixed mortgage Loan modification,collection,foreclosure 2
8 Debt collection Mortgage debt Written notification about debt 2
9 Mortgage Other type of mortgage Incorrect information on your report 2
10 Mortgage Other mortgage Loan servicing, payments, escrow account 2
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/21st-mortgage-corp