360 Mortgage Group BankRank.org
|Number of Complaints||97 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||11.5%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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360 Mortgage Group LLC is ranked 217th out of 3,688 banks. That puts 360 Mortgage Group in the bottom 48th percentile and gives them an overall grade of "C". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 97 complaints against 360 Mortgage Group and 1,058,614 complaints total.
Of the 97 complaints again 360 Mortgage Group, there have been 50 in the passed 18 months. Of those 50 complaints, 100.0% have been resolved in the customers favor, 11.5% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. 360 Mortgage Group LLC is graded in 1 category of financial products they offer. The top 2 categories are Mortgage and Credit Reporting.
360 Mortgage Group LLC is rated "B-" in Mortgage.
Click here to see Complete 360 Mortgage Group Report Card »
Below is the list of the top 10 complaint reasons against 360 Mortgage Group LLC. Click here to see all complaints against 360 Mortgage Group.
|1||Mortgage||VA mortgage||Struggling to pay mortgage||10|
|2||Mortgage||VA mortgage||Trouble during payment process||7|
|3||Mortgage||VA mortgage||Loan servicing, payments, escrow account||4|
|4||Mortgage||Conventional fixed mortgage||Loan servicing, payments, escrow account||3|
|5||Mortgage||Conventional home mortgage||Trouble during payment process||3|
|6||Mortgage||VA mortgage||Closing on a mortgage||3|
|7||Credit reporting||Credit reporting||Incorrect information on your report||3|
|8||Mortgage||Other type of mortgage||Struggling to pay mortgage||2|
|9||Mortgage||FHA mortgage||Loan servicing, payments, escrow account||2|
|10||Mortgage||Conventional home mortgage||Struggling to pay mortgage||2|