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360 Mortgage Group LLC — Overview
C+ Overall
360 Mortgage Group LLC is rated overall in the top 53nd percentile based on 83 customer complaints.


Number of Complaints83 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer15.8%
Complaints Resolved in Customer's Favor100.0%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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360 Mortgage Group LLC — Summary

360 Mortgage Group LLC is ranked 190th out of 3,672 banks. That puts 360 Mortgage Group in the top 54rd percentile and gives them an overall grade of "C+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 83 complaints against 360 Mortgage Group and 979,456 complaints total.

Of the 83 complaints again 360 Mortgage Group, there have been 55 in the passed 18 months. Of those 55 complaints, 100.0% have been resolved in the customers favor, 15.8% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. 360 Mortgage Group LLC is graded in 1 category of financial products they offer. The top 2 categories are Mortgage and Credit Reporting.

360 Mortgage Group LLC is rated "B-" in Mortgage.

Click here to see Complete 360 Mortgage Group Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against 360 Mortgage Group LLC. Click here to see all complaints against 360 Mortgage Group.

# Product Sub-Product Issue Count
1 Mortgage VA mortgage Loan servicing, payments, escrow account 9
2 Mortgage VA mortgage Struggling to pay mortgage 6
3 Mortgage VA mortgage Loan modification,collection,foreclosure 5
4 Mortgage VA mortgage Trouble during payment process 5
5 Mortgage Conventional fixed mortgage Loan servicing, payments, escrow account 4
6 Mortgage FHA mortgage Loan servicing, payments, escrow account 4
7 Mortgage VA mortgage Closing on a mortgage 3
8 Mortgage Other mortgage Loan servicing, payments, escrow account 2
9 Credit reporting Credit reporting Incorrect information on your report 2
10 Mortgage VA mortgage Settlement process and costs 2
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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