Access Group BankRank.org
|Number of Complaints||109 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||25.0%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Of the 109 complaints again Access Group, there have been 9 in the passed 18 months. Of those 9 complaints, 100.0% have been resolved in the customers favor, 25.0% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Below is the list of the top 4 complaint reasons against Access Group Inc.. Click here to see all complaints against Access Group.
|1||Student loan||Private student loan||Dealing with your lender or servicer||4|
|2||Student loan||Private student loan||Struggling to repay your loan||3|
|3||Student loan||Federal student loan servicing||Dealing with my lender or servicer||1|
|4||Credit reporting||Credit reporting||Incorrect information on your report||1|