Account Control Technology, Inc.

Report Card
A-
Overall Grade
B+
Debt Collection Grade
Account Control Technology, Inc. is rated overall in the top 89 percentile (out of 100) based on 71 customer complaints.

Statistics

Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100%
Resolutions Disputed by Customer9.9%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
Account Control Technology, Inc. logo

Grade Summary

Overall, Account Control Technology, Inc. received a grade of "A-" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. Account Control Technology, and Inc. is rated "B+" in Debt Collection. Click on any of the financial products to see how Account Control Technology, Inc. compares.

Overview

Account Control Technology, Inc. has received 71 consumer complaints since July, 2013 – more than 90% of other banks.

Of those complaints, 100% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Account Control Technology, Inc. meets the 60-day response deadline more frequently than 86.7% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 9.9% of customers dispute Account Control Technology, Inc.'s response to complaints — better than 84.7% of other companies.

Most of Account Control Technology, Inc.'s customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."

Complaints by Product
Complaints by State
Complaints Against Account Control Technology, Inc.
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionCont'd attempts collect debt not owed11
2Debt collectionCommunication tactics8
3Debt collectionFederal student loanCommunication tactics7
4Student loanNon-federal student loanDealing with my lender or servicer7
5Debt collectionImproper contact or sharing of info5
6Debt collectionFederal student loanImproper contact or sharing of info3
7Debt collectionFederal student loanCommunication tactics3
8Debt collectionFederal student loanImproper contact or sharing of info3
9Debt collectionNon-federal student loanImproper contact or sharing of info2
10Debt collectionOther (phone, health club, etc.)Disclosure verification of debt2
Responses From Account Control Technology, Inc.
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with non-monetary relief7373 (100%)8 (11%)
2Closed with explanation1212 (100%)2 (16.7%)
3Closed44 (100%)0 (0%)
4In progress11 (100%)0 (0%)
Complaints over the Past Year