Accounts Receivable Management, Inc.

Report Card
B+
Overall Grade
B
Debt Collection Grade
Accounts Receivable Management, Inc. is rated overall in the top 84 percentile (out of 100) based on 78 customer complaints.

Statistics

Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100%
Resolutions Disputed by Customer14.1%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
Accounts Receivable Management, Inc. logo

Grade Summary

Overall, Accounts Receivable Management, Inc. received a grade of "B+" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. Accounts Receivable Management, and Inc. is rated "B" in Debt Collection. Click on any of the financial products to see how Accounts Receivable Management, Inc. compares.

Overview

Accounts Receivable Management, Inc. has received 78 consumer complaints since July, 2013 – more than 90% of other banks.

Of those complaints, 100% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Accounts Receivable Management, Inc. meets the 60-day response deadline more frequently than 89.7% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 14.1% of customers dispute Accounts Receivable Management, Inc.'s response to complaints — better than 68.9% of other companies.

Most of Accounts Receivable Management, Inc.'s customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."

Complaints by Product
Complaints by State
Complaints Against Accounts Receivable Management, Inc.
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionCont'd attempts collect debt not owed21
2Debt collectionCommunication tactics14
3Debt collectionDisclosure verification of debt4
4Debt collectionCredit cardCont'd attempts collect debt not owed3
5Debt collectionOther (phone, health club, etc.)Communication tactics3
6Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owed3
7Debt collectionMedicalCont'd attempts collect debt not owed3
8Student loanNon-federal student loanProblems when you are unable to pay2
9Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owed2
10Debt collectionImproper contact or sharing of info2
Responses From Accounts Receivable Management, Inc.
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with non-monetary relief7171 (100%)8 (11.3%)
2Closed with explanation66 (100%)2 (33.3%)
3Closed with monetary relief11 (100%)1 (100%)
Complaints over the Past Year