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Acs Education Services — Overview
D- Overall
Acs Education Services is rated overall in the bottom 14th percentile based on 1,036 customer complaints.

Statistics

Number of Complaints1,036 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner98.5%
Resolutions Disputed by Customer9.1%
Complaints Resolved in Customer's Favor99.8%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
14th
percentile

Contact Information

Not Available

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Acs Education Services — Summary

Acs Education Services is ranked 355th out of 3,648 banks. That puts Acs Education Services in the bottom 13th percentile and gives them an overall grade of "D-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,036 complaints against Acs Education Services and 1,002,502 complaints total.

Of the 1,036 complaints again Acs Education Services, there have been 352 in the passed 18 months. Of those 352 complaints, 99.8% have been resolved in the customers favor, 9.1% have been disputed by the customer, and 98.5% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Acs Education Services is graded in 1 category of financial products they offer. The top 3 categories are Student Loan, Credit Reporting and Debt Collection.

Acs Education Services is rated "D" in Student Loan.

Click here to see Complete Acs Education Services Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Acs Education Services. Click here to see all complaints against Acs Education Services.

# Product Sub-Product Issue Count
1 Student loan Federal student loan servicing Dealing with your lender or servicer 80
2 Student loan Federal student loan servicing Dealing with my lender or servicer 71
3 Student loan Non-federal student loan Dealing with my lender or servicer 36
4 Student loan Private student loan Dealing with your lender or servicer 34
5 Credit reporting Credit reporting Incorrect information on your report 28
6 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 16
7 Student loan Private student loan Struggling to repay your loan 14
8 Student loan Federal student loan servicing Can't repay my loan 13
9 Student loan Federal student loan servicing Struggling to repay your loan 12
10 Student loan Non-federal student loan Can't repay my loan 9
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/acs-education-services