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Ad Astra Recovery Services Inc — Overview
Ad Astra Recovery Services Inc is rated overall in the top 56th percentile based on 1,189 customer complaints.

Statistics

Number of Complaints1,189 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer5.9%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
56th
percentile

Contact Information

Not Available

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Ad Astra Recovery Services Inc — Summary

Ad Astra Recovery Services Inc is ranked 179th out of 3,688 banks. That puts Ad Astra Recovery Services in the top 57th percentile and gives them an overall grade of "C+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,189 complaints against Ad Astra Recovery Services and 1,058,614 complaints total.

Of the 1,189 complaints again Ad Astra Recovery Services, there have been 766 in the passed 18 months. Of those 766 complaints, 100.0% have been resolved in the customers favor, 5.9% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Ad Astra Recovery Services Inc is graded in 3 categories of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Payday Loan.

Ad Astra Recovery Services Inc is rated "C+" in Debt Collection; "C" in Credit Reporting; and "D" in Payday Loan.

Click here to see Complete Ad Astra Recovery Services Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Ad Astra Recovery Services Inc. Click here to see all complaints against Ad Astra Recovery Services.

# Product Sub-Product Issue Count
1 Debt collection Payday loan debt Attempts to collect debt not owed 126
2 Debt collection Other debt Written notification about debt 92
3 Debt collection I do not know Attempts to collect debt not owed 73
4 Credit reporting Credit reporting Incorrect information on your report 59
5 Debt collection Payday loan debt Written notification about debt 58
6 Debt collection I do not know Written notification about debt 48
7 Debt collection Payday loan Cont'd attempts collect debt not owed 25
8 Debt collection Payday loan debt Took or threatened to take negative or legal action 25
9 Debt collection Other debt Attempts to collect debt not owed 20
10 Debt collection Payday loan debt False statements or representation 19
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/ad-astra-recovery-services-inc