Ad Astra Recovery Services BankRank.org
|Number of Complaints||1,189 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||5.9%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Ad Astra Recovery Services Inc is ranked 179th out of 3,688 banks. That puts Ad Astra Recovery Services in the top 57th percentile and gives them an overall grade of "C+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,189 complaints against Ad Astra Recovery Services and 1,058,614 complaints total.
Of the 1,189 complaints again Ad Astra Recovery Services, there have been 269 in the passed 18 months. Of those 269 complaints, 100.0% have been resolved in the customers favor, 5.9% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Ad Astra Recovery Services Inc is graded in 3 categories of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Payday Loan.
Click here to see Complete Ad Astra Recovery Services Report Card »
Below is the list of the top 10 complaint reasons against Ad Astra Recovery Services Inc. Click here to see all complaints against Ad Astra Recovery Services.
|1||Debt collection||Payday loan debt||Attempts to collect debt not owed||59|
|2||Debt collection||I do not know||Attempts to collect debt not owed||35|
|3||Debt collection||Payday loan debt||Written notification about debt||30|
|4||Debt collection||I do not know||Written notification about debt||25|
|5||Credit reporting||Credit reporting||Incorrect information on your report||20|
|6||Debt collection||Payday loan debt||Took or threatened to take negative or legal action||12|
|7||Credit reporting||Credit reporting||Problem with a credit reporting company's investigation into an existing problem||12|
|8||Debt collection||Payday loan debt||Communication tactics||9|
|9||Payday loan||Payday loan||Incorrect information on your report||7|
|10||Debt collection||Payday loan debt||False statements or representation||6|