Advanced Collection Bureau BankRank.org
|Number of Complaints||120 (1 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||4.5%|
|Complaints Resolved in Customer's Favor||98.5%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Advanced Collection Bureau, Inc. is ranked 335th out of 3,688 banks. That puts Advanced Collection Bureau in the bottom 20th percentile and gives them an overall grade of "D". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 120 complaints against Advanced Collection Bureau and 1,058,614 complaints total.
Of the 120 complaints again Advanced Collection Bureau, there have been 33 in the passed 18 months. Of those 33 complaints, 98.5% have been resolved in the customers favor, 4.5% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Advanced Collection Bureau, Inc. is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.
Advanced Collection Bureau, Inc. is rated "D-" in Debt Collection.
Click here to see Complete Advanced Collection Bureau Report Card »
Below is the list of the top 10 complaint reasons against Advanced Collection Bureau, Inc.. Click here to see all complaints against Advanced Collection Bureau.
|1||Debt collection||I do not know||Attempts to collect debt not owed||8|
|2||Debt collection||Other debt||Written notification about debt||5|
|3||Debt collection||Other debt||Attempts to collect debt not owed||4|
|4||Debt collection||Other debt||False statements or representation||4|
|5||Debt collection||Medical debt||Attempts to collect debt not owed||3|
|6||Debt collection||Medical debt||Written notification about debt||3|
|7||Debt collection||I do not know||Written notification about debt||2|
|8||Credit reporting||Credit reporting||Incorrect information on your report||2|
|9||Debt collection||Other debt||Threatened to contact someone or share information improperly||1|
|10||Debt collection||Other debt||Communication tactics||1|