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Afni Inc. — Overview
B Overall
Afni Inc. is rated overall in the top 71th percentile based on 2,220 customer complaints.


Number of Complaints2,220 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer3.3%
Complaints Resolved in Customer's Favor99.9%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Afni Inc. — Summary

Afni Inc. is ranked 119th out of 3,648 banks. That puts Afni in the top 71th percentile and gives them an overall grade of "B". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 2,220 complaints against Afni and 1,002,502 complaints total.

Of the 2,220 complaints again Afni, there have been 955 in the passed 18 months. Of those 955 complaints, 99.9% have been resolved in the customers favor, 3.3% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Afni Inc. is graded in 2 categories of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Afni Inc. is rated "C+" in Debt Collection; and "B-" in Credit Reporting.

Click here to see Complete Afni Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Afni Inc.. Click here to see all complaints against Afni.

# Product Sub-Product Issue Count
1 Debt collection Other debt Attempts to collect debt not owed 201
2 Debt collection Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed 173
3 Debt collection Other debt Written notification about debt 113
4 Debt collection Other (i.e. phone, health club, etc.) Disclosure verification of debt 76
5 Debt collection Other debt False statements or representation 45
6 Debt collection I do not know Attempts to collect debt not owed 43
7 Credit reporting Credit reporting Incorrect information on your report 43
8 Debt collection I do not know Cont'd attempts collect debt not owed 37
9 Debt collection I do not know Written notification about debt 34
10 Debt collection Other debt Took or threatened to take negative or legal action 26
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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