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Alliance Data Card Services — Report Card
C Overall
Based on 3,403 "Overall" complaints:
99.97% Timely (54th percentile)
99.82% Resolved in Customers Favor (46th percentile)
97.56% Timely (65th percentile)
B+ #1: Credit Card
Based on 1,766 "Credit Card" complaints:
100.00% Timely (97th percentile)
99.83% Resolved in Customers Favor (75th percentile)
96.43% Timely (41th percentile)
Based on 817 "Debt Collection" complaints:
99.88% Timely (39th percentile)
99.88% Resolved in Customers Favor (39th percentile)
98.78% Timely (84rd percentile)
Based on 578 "Credit Reporting" complaints:
100.00% Timely (99th percentile)
99.65% Resolved in Customers Favor (38th percentile)
99.65% Timely (70th percentile)
Based on 74 "Money Transfers" complaints:
100.00% Timely (92nd percentile)
100.00% Resolved in Customers Favor (92nd percentile)
98.65% Timely (54rd percentile)
Based on 54 "Checking or Savings Account" complaints:
100.00% Timely (97th percentile)
100.00% Resolved in Customers Favor (97th percentile)
100.00% Timely (50th percentile)

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** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/alliance-data-card-services/report-card