Grades are also broken down by the financial products offered be each institution. AllianceOne Recievables Management is rated "B" in Debt Collection. Click on any of the financial products to see how AllianceOne Recievables Management compares.
AllianceOne Recievables Management has received 190 consumer complaints since July, 2013 – more than 95% of other banks.
Of those complaints, 100% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' AllianceOne Recievables Management meets the 60-day response deadline more frequently than 68.5% of other banks.
After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 13.2% of customers dispute AllianceOne Recievables Management's response to complaints — better than 73.6% of other companies.
Most of AllianceOne Recievables Management's customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."
|#||Financial Product||Sub-Product||Complaint Issue||Complaint Count|
|1||Debt collection||Other (phone, health club, etc.)||Cont'd attempts collect debt not owed||37|
|2||Debt collection||Cont'd attempts collect debt not owed||36|
|3||Debt collection||Other (phone, health club, etc.)||Cont'd attempts collect debt not owed||32|
|4||Debt collection||Other (phone, health club, etc.)||Disclosure verification of debt||28|
|5||Debt collection||Other (phone, health club, etc.)||Disclosure verification of debt||14|
|6||Debt collection||Other (phone, health club, etc.)||False statements or representation||14|
|7||Debt collection||Communication tactics||11|
|8||Debt collection||Disclosure verification of debt||9|
|9||Debt collection||Medical||Cont'd attempts collect debt not owed||6|
|10||Debt collection||Credit card||Communication tactics||5|
|#||Company Response||Response Count||Timely Response Count||Disputed Count|
|1||Closed with explanation||266||266 (100%)||36 (13.5%)|
|2||Closed with non-monetary relief||13||13 (100%)||3 (23.1%)|
|3||Closed with monetary relief||3||3 (100%)||0 (0%)|