Allied Interstate LLC

Report Card
B
Overall Grade
B
Debt Collection Grade
B
Student Loans Grade
Allied Interstate LLC is rated overall in the top 76 percentile (out of 100) based on 716 customer complaints.

Statistics

Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner99.7%
Resolutions Disputed by Customer10.6%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
Allied Interstate LLC logo

Grade Summary

Overall, Allied Interstate LLC received a grade of "B" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. Allied Interstate LLC is rated "B" in Debt Collection, and "B" in Student Loans. Click on any of the financial products to see how Allied Interstate LLC compares.

Overview

Allied Interstate LLC has received 716 consumer complaints since July, 2013 – more than 98% of other banks.

Of those complaints, 99.7% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Allied Interstate LLC meets the 60-day response deadline more frequently than 60.1% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 10.6% of customers dispute Allied Interstate LLC's response to complaints — better than 82.2% of other companies.

Most of Allied Interstate LLC's customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."

Complaints by Product
Complaints by State
Complaints Against Allied Interstate LLC
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionCont'd attempts collect debt not owed203
2Debt collectionCommunication tactics92
3Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owed91
4Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owed32
5Debt collectionOther (phone, health club, etc.)False statements or representation32
6Debt collectionOther (phone, health club, etc.)Disclosure verification of debt31
7Debt collectionCredit cardCommunication tactics30
8Debt collectionOther (phone, health club, etc.)Communication tactics25
9Debt collectionCredit cardCont'd attempts collect debt not owed23
10Debt collectionFederal student loanCont'd attempts collect debt not owed17
Responses From Allied Interstate LLC
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with non-monetary relief897895 (99.8%)90 (10%)
2Closed with explanation54 (80%)1 (20%)
3Closed with monetary relief44 (100%)1 (25%)
4Closed11 (100%)1 (100%)
Complaints over the Past Year