Grades are also broken down by the financial products offered be each institution. Allied Interstate LLC is rated "B" in Debt Collection, and "B" in Student Loans. Click on any of the financial products to see how Allied Interstate LLC compares.
Allied Interstate LLC has received 716 consumer complaints since July, 2013 – more than 98% of other banks.
Of those complaints, 99.7% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Allied Interstate LLC meets the 60-day response deadline more frequently than 60.1% of other banks.
After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 10.6% of customers dispute Allied Interstate LLC's response to complaints — better than 82.2% of other companies.
Most of Allied Interstate LLC's customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."
|#||Financial Product||Sub-Product||Complaint Issue||Complaint Count|
|1||Debt collection||Cont'd attempts collect debt not owed||203|
|2||Debt collection||Communication tactics||92|
|3||Debt collection||Other (phone, health club, etc.)||Cont'd attempts collect debt not owed||91|
|4||Debt collection||Other (phone, health club, etc.)||Cont'd attempts collect debt not owed||32|
|5||Debt collection||Other (phone, health club, etc.)||False statements or representation||32|
|6||Debt collection||Other (phone, health club, etc.)||Disclosure verification of debt||31|
|7||Debt collection||Credit card||Communication tactics||30|
|8||Debt collection||Other (phone, health club, etc.)||Communication tactics||25|
|9||Debt collection||Credit card||Cont'd attempts collect debt not owed||23|
|10||Debt collection||Federal student loan||Cont'd attempts collect debt not owed||17|
|#||Company Response||Response Count||Timely Response Count||Disputed Count|
|1||Closed with non-monetary relief||897||895 (99.8%)||90 (10%)|
|2||Closed with explanation||5||4 (80%)||1 (20%)|
|3||Closed with monetary relief||4||4 (100%)||1 (25%)|
|4||Closed||1||1 (100%)||1 (100%)|