BankRank.org logo Ally Report Card BankRank.org

Ally Financial Inc. — Report Card
D+ Overall
Based on 1,771 "Overall" complaints:
100.00% Timely (100th percentile)
95.48% Resolved in Customers Favor (10th percentile)
97.46% Timely (63rd percentile)
Based on 564 "Vehicle Loan or Lease" complaints:
100.00% Timely (97th percentile)
93.79% Resolved in Customers Favor (18th percentile)
100.00% Timely (50th percentile)
Based on 483 "Credit Reporting" complaints:
100.00% Timely (99th percentile)
95.24% Resolved in Customers Favor (9th percentile)
99.59% Timely (67th percentile)
Based on 245 "Consumer Loan" complaints:
100.00% Timely (94rd percentile)
99.18% Resolved in Customers Favor (31st percentile)
88.57% Timely (75th percentile)
Based on 217 "Checking or Savings Account" complaints:
100.00% Timely (97th percentile)
94.47% Resolved in Customers Favor (11th percentile)
100.00% Timely (50th percentile)
Based on 140 "Debt Collection" complaints:
100.00% Timely (100th percentile)
95.71% Resolved in Customers Favor (11th percentile)
98.57% Timely (81st percentile)
Based on 69 "Bank Account or Service" complaints:
100.00% Timely (96th percentile)
100.00% Resolved in Customers Favor (96th percentile)
86.96% Timely (44th percentile)

Back to Overview Top of Page
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/ally-financial-inc/report-card