|Number of Complaints||759 (2 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||96.3%|
|Resolutions Disputed by Customer||4.6%|
|Complaints Resolved in Customer's Favor||98.2%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Alorica Inc. is ranked 261st out of 3,672 banks. That puts Alorica in the bottom 36th percentile and gives them an overall grade of "C-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 759 complaints against Alorica and 979,456 complaints total.
Of the 759 complaints again Alorica, there have been 103 in the passed 18 months. Of those 103 complaints, 98.2% have been resolved in the customers favor, 4.6% have been disputed by the customer, and 96.3% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Alorica Inc. is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Credit Card.
Alorica Inc. is rated "D+" in Debt Collection.
Click here to see Complete Alorica Report Card »
Below is the list of the top 10 complaint reasons against Alorica Inc.. Click here to see all complaints against Alorica.
|1||Debt collection||Medical debt||Attempts to collect debt not owed||14|
|2||Debt collection||Medical||Cont'd attempts collect debt not owed||8|
|3||Debt collection||Medical debt||Communication tactics||8|
|4||Debt collection||Medical debt||Written notification about debt||8|
|5||Debt collection||I do not know||Cont'd attempts collect debt not owed||7|
|6||Debt collection||I do not know||Communication tactics||7|
|7||Debt collection||Medical||Communication tactics||5|
|8||Credit reporting||Credit reporting||Incorrect information on your report||4|
|9||Debt collection||Medical||Improper contact or sharing of info||4|
|10||Debt collection||Medical||Disclosure verification of debt||4|