|Number of Complaints||769 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||96.7%|
|Resolutions Disputed by Customer||2.2%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Alorica Inc. is ranked 92nd out of 3,688 banks. That puts Alorica in the top 78th percentile and gives them an overall grade of "B+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 769 complaints against Alorica and 1,058,614 complaints total.
Of the 769 complaints again Alorica, there have been 56 in the passed 18 months. Of those 56 complaints, 100.0% have been resolved in the customers favor, 2.2% have been disputed by the customer, and 96.7% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Alorica Inc. is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Credit Card.
Alorica Inc. is rated "B+" in Debt Collection.
Click here to see Complete Alorica Report Card »
Below is the list of the top 10 complaint reasons against Alorica Inc.. Click here to see all complaints against Alorica.
|1||Debt collection||Medical debt||Attempts to collect debt not owed||14|
|2||Debt collection||Medical debt||Written notification about debt||13|
|3||Debt collection||Medical debt||Communication tactics||6|
|4||Debt collection||I do not know||Communication tactics||6|
|5||Debt collection||I do not know||Written notification about debt||4|
|6||Credit reporting||Credit reporting||Incorrect information on your report||3|
|7||Credit card||Payroll card||Trouble using the card||1|
|8||Debt collection||Medical debt||Threatened to contact someone or share information improperly||1|
|9||Credit reporting||Credit reporting||Problem with a credit reporting company's investigation into an existing problem||1|
|10||Debt collection||Other debt||False statements or representation||1|