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Alorica Inc. — Overview
C- Overall
Alorica Inc. is rated overall in the bottom 36th percentile based on 759 customer complaints.


Number of Complaints759 (2 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner96.3%
Resolutions Disputed by Customer4.6%
Complaints Resolved in Customer's Favor98.2%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Alorica Inc. — Summary

Alorica Inc. is ranked 261st out of 3,672 banks. That puts Alorica in the bottom 36th percentile and gives them an overall grade of "C-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 759 complaints against Alorica and 979,456 complaints total.

Of the 759 complaints again Alorica, there have been 103 in the passed 18 months. Of those 103 complaints, 98.2% have been resolved in the customers favor, 4.6% have been disputed by the customer, and 96.3% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Alorica Inc. is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Credit Card.

Alorica Inc. is rated "D+" in Debt Collection.

Click here to see Complete Alorica Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Alorica Inc.. Click here to see all complaints against Alorica.

# Product Sub-Product Issue Count
1 Debt collection Medical debt Attempts to collect debt not owed 14
2 Debt collection Medical Cont'd attempts collect debt not owed 8
3 Debt collection Medical debt Communication tactics 8
4 Debt collection Medical debt Written notification about debt 8
5 Debt collection I do not know Cont'd attempts collect debt not owed 7
6 Debt collection I do not know Communication tactics 7
7 Debt collection Medical Communication tactics 5
8 Credit reporting Credit reporting Incorrect information on your report 4
9 Debt collection Medical Improper contact or sharing of info 4
10 Debt collection Medical Disclosure verification of debt 4
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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