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American Credit Acceptance, LLC — Overview
C- Overall
American Credit Acceptance, LLC is rated overall in the bottom 40th percentile based on 264 customer complaints.

Statistics

Number of Complaints264 (2 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner98.5%
Resolutions Disputed by Customer1.5%
Complaints Resolved in Customer's Favor98.5%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
40th
percentile

Contact Information

Not Available

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American Credit Acceptance, LLC — Summary

American Credit Acceptance, LLC is ranked 252nd out of 3,688 banks. That puts American Credit Acceptance in the bottom 40th percentile and gives them an overall grade of "C-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 264 complaints against American Credit Acceptance and 1,058,614 complaints total.

Of the 264 complaints again American Credit Acceptance, there have been 95 in the passed 18 months. Of those 95 complaints, 98.5% have been resolved in the customers favor, 1.5% have been disputed by the customer, and 98.5% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. American Credit Acceptance, LLC is graded in 1 category of financial products they offer. The top 3 categories are Vehicle Loan or Lease, Credit Reporting and Consumer Loan.

American Credit Acceptance, LLC is rated "D-" in Vehicle Loan or Lease.

Click here to see Complete American Credit Acceptance Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against American Credit Acceptance, LLC. Click here to see all complaints against American Credit Acceptance.

# Product Sub-Product Issue Count
1 Vehicle loan or lease Loan Managing the loan or lease 15
2 Vehicle loan or lease Loan Struggling to pay your loan 11
3 Credit reporting Credit reporting Improper use of your report 11
4 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 9
5 Credit reporting Credit reporting Incorrect information on your report 8
6 Vehicle loan or lease Loan Getting a loan or lease 8
7 Vehicle loan or lease Loan Problems at the end of the loan or lease 7
8 Vehicle loan or lease Loan Incorrect information on your report 6
9 Debt collection Auto debt Written notification about debt 5
10 Debt collection Other debt Written notification about debt 2
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/american-credit-acceptance-llc