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Americollect — Overview
B- Overall
Americollect is rated overall in the top 62st percentile based on 348 customer complaints.


Number of Complaints348 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer10.2%
Complaints Resolved in Customer's Favor100.0%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Americollect — Summary

Americollect is ranked 154th out of 3,672 banks. That puts Americollect in the top 62nd percentile and gives them an overall grade of "B-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 348 complaints against Americollect and 979,456 complaints total.

Of the 348 complaints again Americollect, there have been 215 in the passed 18 months. Of those 215 complaints, 100.0% have been resolved in the customers favor, 10.2% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Americollect is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Americollect is rated "C+" in Debt Collection.

Click here to see Complete Americollect Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Americollect. Click here to see all complaints against Americollect.

# Product Sub-Product Issue Count
1 Debt collection Medical debt Attempts to collect debt not owed 35
2 Debt collection Medical debt Written notification about debt 24
3 Debt collection Medical Disclosure verification of debt 23
4 Debt collection Medical Cont'd attempts collect debt not owed 22
5 Debt collection I do not know Attempts to collect debt not owed 15
6 Debt collection Other debt Written notification about debt 11
7 Debt collection Medical False statements or representation 9
8 Credit reporting Credit reporting Incorrect information on your report 9
9 Debt collection Medical Improper contact or sharing of info 7
10 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 6
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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