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Americollect — Overview
B Overall
Americollect is rated overall in the top 68th percentile based on 361 customer complaints.

Statistics

Number of Complaints361 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer7.1%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
68th
percentile

Contact Information

Not Available

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Americollect — Summary

Americollect is ranked 130th out of 3,648 banks. That puts Americollect in the top 68th percentile and gives them an overall grade of "B". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 361 complaints against Americollect and 1,002,502 complaints total.

Of the 361 complaints again Americollect, there have been 207 in the passed 18 months. Of those 207 complaints, 100.0% have been resolved in the customers favor, 7.1% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Americollect is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Americollect is rated "B-" in Debt Collection.

Click here to see Complete Americollect Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Americollect. Click here to see all complaints against Americollect.

# Product Sub-Product Issue Count
1 Debt collection Medical debt Attempts to collect debt not owed 38
2 Debt collection Medical debt Written notification about debt 26
3 Debt collection Medical Disclosure verification of debt 18
4 Debt collection Medical Cont'd attempts collect debt not owed 15
5 Debt collection I do not know Attempts to collect debt not owed 15
6 Credit reporting Credit reporting Incorrect information on your report 12
7 Debt collection Other debt Written notification about debt 12
8 Debt collection Medical Improper contact or sharing of info 7
9 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 6
10 Debt collection Medical debt Communication tactics 6
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/americollect