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Arvest Bank Group, Inc. — Overview
B+ Overall
Arvest Bank Group, Inc. is rated overall in the top 56th percentile based on 593 customer complaints.

Statistics

Number of Complaints593 (0 In Progress)
Complaints per $100K of Deposits370.92
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer5.5%
Complaints Resolved in Customer's Favor100.0%

Financial Report

EstablishedJanuary, 1871
FDIC Certificate #08728
Number of Branches266 (0 International)
Total Assets$16.8 Million
Total Deposits$14.4 Million
Total Equity Held$1.8 Million
Quarterly Net Income$0.0 Million
56th
percentile

Contact Information

Cooperate Headquarters
75 North East Street
Fayetteville, AR 72701

Website
www.arvest.com

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Other Names and Websites
Other Names (or Trade Names)
none
Deposit Accepted Websites
www.arvestbiz.com
www.arvestmobile.com

† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.

Arvest Bank Group, Inc. — Summary

Arvest Bank Group, Inc. is ranked 74th out of 3,648 banks. That puts Arvest Bank Group in the top 82st percentile and gives them an overall grade of "B+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 593 complaints against Arvest Bank Group and 1,002,502 complaints total.

Of the 593 complaints again Arvest Bank Group, there have been 126 in the passed 18 months. Of those 126 complaints, 100.0% have been resolved in the customers favor, 5.5% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, Arvest Bank Group has $14.4 million is customer deposits which means there are 370.92 complains per $100K in customer deposits.

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Arvest Bank Group, Inc. is graded in 1 category of financial products they offer. The top 3 categories are Mortgage, Checking or Savings Account and Bank Account or Service.

Arvest Bank Group, Inc. is rated "A" in Mortgage.

Click here to see Complete Arvest Bank Group Report Card »

Financial Summary

Arvest Bank Group was established and FDIC insured in January, 1871. Based on its asset concentration, this institution specializes in commercial lending. Arvest Bank Group, Inc. has $0.1 Million is assets (0th overall) and holds $0.1 Million is customer deposits (0th overall).

Arvest Bank Group has 268 domestic offices and 0 foreign offices. Click here to see map of all offices.

Click here to see complete financial report or to see full history.

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Arvest Bank Group, Inc.. Click here to see all complaints against Arvest Bank Group.

# Product Sub-Product Issue Count
1 Mortgage Conventional home mortgage Trouble during payment process 18
2 Checking or savings account Checking account Managing an account 15
3 Mortgage Conventional fixed mortgage Loan servicing, payments, escrow account 11
4 Checking or savings account Checking account Problem caused by your funds being low 6
5 Mortgage Conventional home mortgage Struggling to pay mortgage 5
6 Mortgage Other mortgage Loan servicing, payments, escrow account 4
7 Mortgage Conventional home mortgage Closing on a mortgage 4
8 Bank account or service Checking account Account opening, closing, or management 4
9 Bank account or service Checking account Deposits and withdrawals 3
10 Mortgage Other type of mortgage Struggling to pay mortgage 3
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/arvest-bank-group-inc