| Complaints Currently In-Progress | — |
| Complaints per $100K of Deposits | — |
| Complaints Resolved in a Timely Manner | 100% |
| Resolutions Disputed by Customer | 30.5% |
| Average Time Until Resolution | Unknown |
| Owner Corporation | Not Listed |
| Established | Not Listed |
| FDIC Insured | Not Insured |
| FDIC Certificate # | — |
| Number of Branches | Unknown |
| Total Assets | Unknown |
| Total Deposits | Unknown |
| Total Equity | Unknown |
| Quartarly Net Income | Unknown |
Grades are also broken down by the financial products offered be each institution. Asset Management Outsourcing, and Inc. is rated "C+" in Debt Collection. Click on any of the financial products to see how Asset Management Outsourcing, Inc. compares.
Asset Management Outsourcing, Inc. has received 59 consumer complaints since July, 2013 – more than 88% of other banks.
Of those complaints, 100% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Asset Management Outsourcing, Inc. meets the 60-day response deadline more frequently than 98.3% of other banks.
After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 30.5% of customers dispute Asset Management Outsourcing, Inc.'s response to complaints — worse than 90% of other companies.
Most of Asset Management Outsourcing, Inc.'s customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."
| # | Financial Product | Sub-Product | Complaint Issue | Complaint Count |
|---|---|---|---|---|
| 1 | Debt collection | Medical | Cont'd attempts collect debt not owed | 14 |
| 2 | Debt collection | Medical | Cont'd attempts collect debt not owed | 11 |
| 3 | Debt collection | Medical | Disclosure verification of debt | 7 |
| 4 | Debt collection | Cont'd attempts collect debt not owed | 5 | |
| 5 | Debt collection | Medical | False statements or representation | 4 |
| 6 | Debt collection | Medical | Disclosure verification of debt | 3 |
| 7 | Debt collection | Medical | Disclosure verification of debt | 3 |
| 8 | Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | 2 |
| 9 | Debt collection | Other (phone, health club, etc.) | Disclosure verification of debt | 2 |
| 10 | Debt collection | Disclosure verification of debt | 2 |
| # | Company Response | Response Count | Timely Response Count | Disputed Count |
|---|---|---|---|---|
| 1 | Closed with explanation | 79 | 79 (100%) | 23 (29.1%) |
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