Asta Funding, Inc

Report Card
C-
Overall Grade
C
Debt Collection Grade
Asta Funding, Inc is rated overall in the bottom 18 percentile (out of 100) based on 67 customer complaints.

Statistics

Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner98.5%
Resolutions Disputed by Customer25.4%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
Asta Funding, Inc logo

Grade Summary

Overall, Asta Funding, Inc received a grade of "C-" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. Asta Funding, and Inc is rated "C" in Debt Collection. Click on any of the financial products to see how Asta Funding, Inc compares.

Overview

Asta Funding, Inc has received 67 consumer complaints since July, 2013 – more than 89% of other banks.

Of those complaints, 98.5% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Asta Funding, Inc meets the 60-day response deadline less frequently than 51.4% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 25.4% of customers dispute Asta Funding, Inc's response to complaints — worse than 80.6% of other companies.

Most of Asta Funding, Inc's customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."

Complaints by Product
Complaints by State
Complaints Against Asta Funding, Inc
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owed14
2Debt collectionCont'd attempts collect debt not owed12
3Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owed8
4Debt collectionCredit cardCont'd attempts collect debt not owed6
5Debt collectionCredit cardCont'd attempts collect debt not owed6
6Debt collectionOther (phone, health club, etc.)Disclosure verification of debt3
7Debt collectionCredit cardFalse statements or representation3
8Debt collectionCredit cardTaking/threatening an illegal action3
9Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owed3
10Debt collectionDisclosure verification of debt2
Responses From Asta Funding, Inc
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation8484 (100%)23 (27.4%)
2Closed21 (50%)0 (0%)
3Closed with non-monetary relief11 (100%)0 (0%)
Complaints over the Past Year