Astoria Bank BankRank.org
|Number of Complaints||290 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||10.9%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Of the 290 complaints again Astoria Bank, there have been 6 in the passed 18 months. Of those 6 complaints, 100.0% have been resolved in the customers favor, 10.9% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Below is the list of the top 6 complaint reasons against Astoria Bank. Click here to see all complaints against Astoria Bank.
|1||Checking or savings account||Other banking product or service||Problem caused by your funds being low||1|
|2||Checking or savings account||Checking account||Closing an account||1|
|3||Money transfers||Domestic (US) money transfer||Fraud or scam||1|
|4||Mortgage||Other type of mortgage||Applying for a mortgage||1|
|5||Mortgage||Conventional home mortgage||Struggling to pay mortgage||1|
|6||Checking or savings account||Other banking product or service||Managing an account||1|