Astoria Bank BankRank.org
|Number of Complaints||290 (0 In Progress)|
|Complaints per $100K of Deposits||3.14|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||15.3%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
Back to BankRank.org/Banks Top of Page
Astoria Bank is ranked 200th out of 3,648 banks. That puts Astoria Bank in the top 51st percentile and gives them an overall grade of "C". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 290 complaints against Astoria Bank and 1,002,502 complaints total.
Of the 290 complaints again Astoria Bank, there have been 52 in the passed 18 months. Of those 52 complaints, 100.0% have been resolved in the customers favor, 15.3% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Astoria Bank is graded in 0 categories of financial products they offer. The top 3 categories are Mortgage, Bank Account or Service and Checking or Savings Account.
Astoria Bank is rated
Click here to see Complete Astoria Bank Report Card »
Below is the list of the top 10 complaint reasons against Astoria Bank. Click here to see all complaints against Astoria Bank.
|1||Mortgage||Conventional fixed mortgage||Loan modification,collection,foreclosure||6|
|2||Mortgage||Other mortgage||Loan servicing, payments, escrow account||5|
|3||Mortgage||Conventional home mortgage||Struggling to pay mortgage||5|
|4||Checking or savings account||Checking account||Managing an account||4|
|5||Mortgage||Conventional adjustable mortgage (ARM)||Loan servicing, payments, escrow account||3|
|6||Mortgage||Conventional home mortgage||Trouble during payment process||3|
|7||Bank account or service||Checking account||Account opening, closing, or management||2|
|8||Mortgage||Other type of mortgage||Applying for a mortgage||2|
|9||Mortgage||Conventional fixed mortgage||Loan servicing, payments, escrow account||2|
|10||Mortgage||Other mortgage||Loan modification,collection,foreclosure||2|