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Astoria Bank — Overview
Overall
Astoria Bank is not ranked because we do not have enough data. See how are ranks calculated.

Statistics

Number of Complaints290 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer10.9%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
percentile

Contact Information

Not Available

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Astoria Bank — Summary

Of the 290 complaints again Astoria Bank, there have been 32 in the passed 18 months. Of those 32 complaints, 100.0% have been resolved in the customers favor, 10.9% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Astoria Bank. Click here to see all complaints against Astoria Bank.

# Product Sub-Product Issue Count
1 Mortgage Conventional home mortgage Struggling to pay mortgage 5
2 Mortgage Conventional fixed mortgage Loan modification,collection,foreclosure 4
3 Checking or savings account Checking account Managing an account 4
4 Mortgage Conventional home mortgage Trouble during payment process 3
5 Mortgage Other type of mortgage Struggling to pay mortgage 2
6 Mortgage Other type of mortgage Applying for a mortgage 2
7 Mortgage Other mortgage Loan modification,collection,foreclosure 1
8 Money transfers Domestic (US) money transfer Fraud or scam 1
9 Checking or savings account Other banking product or service Managing an account 1
10 Bank account or service Other bank product/service Deposits and withdrawals 1
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/astoria-bank