Atlantic Credit & Finance BankRank.org
|Number of Complaints||186 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||97.2%|
|Resolutions Disputed by Customer||1.4%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Atlantic Credit & Finance, Inc. is ranked 35th out of 3,648 banks. That puts Atlantic Credit & Finance in the top 91st percentile and gives them an overall grade of "A-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 186 complaints against Atlantic Credit & Finance and 1,002,502 complaints total.
Of the 186 complaints again Atlantic Credit & Finance, there have been 69 in the passed 18 months. Of those 69 complaints, 100.0% have been resolved in the customers favor, 1.4% have been disputed by the customer, and 97.2% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Atlantic Credit & Finance, Inc. is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Credit Card and Credit Reporting.
Atlantic Credit & Finance, Inc. is rated "A-" in Debt Collection.
Click here to see Complete Atlantic Credit & Finance Report Card »
Below is the list of the top 10 complaint reasons against Atlantic Credit & Finance, Inc.. Click here to see all complaints against Atlantic Credit & Finance.
|1||Debt collection||Credit card debt||Communication tactics||14|
|2||Debt collection||Credit card debt||Took or threatened to take negative or legal action||5|
|3||Debt collection||I do not know||Communication tactics||3|
|4||Debt collection||Credit card debt||Attempts to collect debt not owed||3|
|5||Debt collection||Other (i.e. phone, health club, etc.)||Communication tactics||3|
|6||Debt collection||I do not know||Written notification about debt||3|
|7||Debt collection||Credit card||Disclosure verification of debt||3|
|8||Debt collection||Other debt||Communication tactics||3|
|9||Debt collection||Credit card||Communication tactics||3|
|10||Debt collection||Credit card||Improper contact or sharing of info||3|