Atlantic Recovery Solutions LLC

Report Card
C-
Overall Grade
C+
Debt Collection Grade
Atlantic Recovery Solutions LLC is rated overall in the bottom 17 percentile (out of 100) based on 22 customer complaints.

Statistics

Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner86.4%
Resolutions Disputed by Customer18.2%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
Atlantic Recovery Solutions LLC logo

Grade Summary

Overall, Atlantic Recovery Solutions LLC received a grade of "C-" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. Atlantic Recovery Solutions LLC is rated "C+" in Debt Collection. Click on any of the financial products to see how Atlantic Recovery Solutions LLC compares.

Overview

Atlantic Recovery Solutions LLC has received 22 consumer complaints since October, 2013 – more than 77% of other banks.

Of those complaints, 86.4% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Atlantic Recovery Solutions LLC meets the 60-day response deadline less frequently than 84.7% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 18.2% of customers dispute Atlantic Recovery Solutions LLC's response to complaints — better than 51.7% of other companies.

Most of Atlantic Recovery Solutions LLC's customers complain about debt collections with the primary issue being "communication tactics."

Complaints by Product
Complaints by State
Complaints Against Atlantic Recovery Solutions LLC
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionCommunication tactics4
2Debt collectionCredit cardImproper contact or sharing of info4
3Debt collectionCredit cardFalse statements or representation3
4Debt collectionCont'd attempts collect debt not owed3
5Debt collectionCredit cardTaking/threatening an illegal action2
6Debt collectionCommunication tactics2
7Debt collectionCredit cardCont'd attempts collect debt not owed2
8Debt collectionCredit cardCommunication tactics2
9Debt collectionImproper contact or sharing of info2
10Debt collectionCredit cardCont'd attempts collect debt not owed1
Responses From Atlantic Recovery Solutions LLC
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation3027 (90%)4 (13.3%)
2Closed11 (100%)0 (0%)
3Closed with non-monetary relief11 (100%)0 (0%)
Complaints over the Past Year