Grades are also broken down by the financial products offered be each institution. Atlantic Recovery Solutions LLC is rated "C+" in Debt Collection. Click on any of the financial products to see how Atlantic Recovery Solutions LLC compares.
Atlantic Recovery Solutions LLC has received 22 consumer complaints since October, 2013 – more than 77% of other banks.
Of those complaints, 86.4% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Atlantic Recovery Solutions LLC meets the 60-day response deadline less frequently than 84.7% of other banks.
After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 18.2% of customers dispute Atlantic Recovery Solutions LLC's response to complaints — better than 51.7% of other companies.
Most of Atlantic Recovery Solutions LLC's customers complain about debt collections with the primary issue being "communication tactics."
|#||Financial Product||Sub-Product||Complaint Issue||Complaint Count|
|1||Debt collection||Communication tactics||4|
|2||Debt collection||Credit card||Improper contact or sharing of info||4|
|3||Debt collection||Credit card||False statements or representation||3|
|4||Debt collection||Cont'd attempts collect debt not owed||3|
|5||Debt collection||Credit card||Taking/threatening an illegal action||2|
|6||Debt collection||Communication tactics||2|
|7||Debt collection||Credit card||Cont'd attempts collect debt not owed||2|
|8||Debt collection||Credit card||Communication tactics||2|
|9||Debt collection||Improper contact or sharing of info||2|
|10||Debt collection||Credit card||Cont'd attempts collect debt not owed||1|
|#||Company Response||Response Count||Timely Response Count||Disputed Count|
|1||Closed with explanation||30||27 (90%)||4 (13.3%)|
|2||Closed||1||1 (100%)||0 (0%)|
|3||Closed with non-monetary relief||1||1 (100%)||0 (0%)|