Report Card
Overall Grade
Debt Collection Grade
Avante is rated overall in the top 57 percentile (out of 100) based on 33 customer complaints.


Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner81.8%
Resolutions Disputed by Customer3%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Not Listed
Data Summary
Avante logo

Grade Summary

Overall, Avante received a grade of "B-" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. Avante is rated "C+" in Debt Collection. Click on any of the financial products to see how Avante compares.


Avante has received 33 consumer complaints since May, 2012 – more than 83% of other banks.

Of those complaints, 81.8% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Avante meets the 60-day response deadline less frequently than 88.7% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 3% of customers dispute Avante's response to complaints — better than 98.1% of other companies.

Most of Avante's customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."

Complaints by Product
Complaints by State
Complaints Against Avante
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionMedicalCont'd attempts collect debt not owed7
2Debt collectionMedicalCont'd attempts collect debt not owed5
3Debt collectionMedicalFalse statements or representation4
4Debt collectionMedicalDisclosure verification of debt3
5Debt collectionCont'd attempts collect debt not owed2
6Debt collectionDisclosure verification of debt2
7Debt collectionOther (phone, health club, etc.)False statements or representation1
8Debt collectionMedicalDisclosure verification of debt1
9Debt collectionPayday loanFalse statements or representation1
10Debt collectionNon-federal student loanCommunication tactics1
Responses From Avante
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation3833 (86.8%)4 (10.5%)
2Closed22 (100%)0 (0%)
3Untimely response10 (0%)0 (0%)
Complaints over the Past Year