Grades are also broken down by the financial products offered be each institution. BAM Financial, and LLC is rated "F" in Debt Collection. Click on any of the financial products to see how BAM Financial, LLC compares.
BAM Financial, LLC has received 27 consumer complaints since December, 2013 – more than 80% of other banks.
Of those complaints, 59.3% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' BAM Financial, LLC meets the 60-day response deadline less frequently than 95.8% of other banks.
After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 29.6% of customers dispute BAM Financial, LLC's response to complaints — worse than 89.1% of other companies.
Most of BAM Financial, LLC's customers complain about debt collections with the primary issue being "taking/threatening an illegal action."
|#||Financial Product||Sub-Product||Complaint Issue||Complaint Count|
|1||Debt collection||Credit card||Taking/threatening an illegal action||5|
|2||Debt collection||Cont'd attempts collect debt not owed||4|
|3||Debt collection||Communication tactics||3|
|4||Debt collection||Credit card||Cont'd attempts collect debt not owed||2|
|5||Debt collection||Communication tactics||2|
|6||Debt collection||Credit card||Communication tactics||2|
|7||Debt collection||Credit card||Improper contact or sharing of info||2|
|8||Debt collection||Taking/threatening an illegal action||2|
|9||Debt collection||Credit card||Disclosure verification of debt||1|
|10||Debt collection||False statements or representation||1|
|#||Company Response||Response Count||Timely Response Count||Disputed Count|
|1||Closed with explanation||35||24 (68.6%)||14 (40%)|
|2||Closed with non-monetary relief||1||0 (0%)||0 (0%)|