BAM Financial, LLC

Report Card
F
Overall Grade
F
Debt Collection Grade
BAM Financial, LLC is rated overall in the bottom 1 percentile (out of 100) based on 27 customer complaints.

Statistics

Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner59.3%
Resolutions Disputed by Customer29.6%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
BAM Financial, LLC logo

Grade Summary

Overall, BAM Financial, LLC received a grade of "F" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. BAM Financial, and LLC is rated "F" in Debt Collection. Click on any of the financial products to see how BAM Financial, LLC compares.

Overview

BAM Financial, LLC has received 27 consumer complaints since December, 2013 – more than 80% of other banks.

Of those complaints, 59.3% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' BAM Financial, LLC meets the 60-day response deadline less frequently than 95.8% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 29.6% of customers dispute BAM Financial, LLC's response to complaints — worse than 89.1% of other companies.

Most of BAM Financial, LLC's customers complain about debt collections with the primary issue being "taking/threatening an illegal action."

Complaints by Product
Complaints by State
Complaints Against BAM Financial, LLC
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionCredit cardTaking/threatening an illegal action5
2Debt collectionCont'd attempts collect debt not owed4
3Debt collectionCommunication tactics3
4Debt collectionCredit cardCont'd attempts collect debt not owed2
5Debt collectionCommunication tactics2
6Debt collectionCredit cardCommunication tactics2
7Debt collectionCredit cardImproper contact or sharing of info2
8Debt collectionTaking/threatening an illegal action2
9Debt collectionCredit cardDisclosure verification of debt1
10Debt collectionFalse statements or representation1
Responses From BAM Financial, LLC
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation3524 (68.6%)14 (40%)
2Closed with non-monetary relief10 (0%)0 (0%)
Complaints over the Past Year