Banco Popular De Puerto Rico BankRank.org
|Number of Complaints||619 (0 In Progress)|
|Complaints per $100K of Deposits||2.01|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||4.4%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #|
|Number of Branches||1 (0 International)|
|Total Assets||$36.1 Million|
|Total Deposits||$30.8 Million|
|Total Equity Held||$3.7 Million|
|Quarterly Net Income||$0.1 Million|
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|Other Names (or Trade Names)|
|Deposit Accepted Websites|
† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.
Banco Popular De Puerto Rico is ranked 136th out of 3,688 banks. That puts Banco Popular De Puerto Rico in the top 67th percentile and gives them an overall grade of "B-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 619 complaints against Banco Popular De Puerto Rico and 1,058,614 complaints total.
Of the 619 complaints again Banco Popular De Puerto Rico, there have been 85 in the passed 18 months. Of those 85 complaints, 100.0% have been resolved in the customers favor, 4.4% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, Banco Popular De Puerto Rico has $30.8 million is customer deposits which means there are 2.01 complains per $100K in customer deposits.
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Banco Popular De Puerto Rico is graded in 1 category of financial products they offer. The top 3 categories are Mortgage, Credit Card and Checking or Savings Account.
Banco Popular De Puerto Rico is rated "B+" in Mortgage.
Click here to see Complete Banco Popular De Puerto Rico Report Card »
Banco Popular De Puerto Rico was established and FDIC insured in January, 1999. Based on its asset concentration, this institution specializes in commercial lending. Banco Popular De Puerto Rico has $18.5 Million is assets (0th overall) and holds $11.7 Million is customer deposits (0th overall).
Banco Popular De Puerto Rico has 1 domestic offices and 0 foreign offices. Click here to see map of all offices.
Below is the list of the top 10 complaint reasons against Banco Popular De Puerto Rico. Click here to see all complaints against Banco Popular De Puerto Rico.
|1||Mortgage||Conventional home mortgage||Struggling to pay mortgage||12|
|2||Checking or savings account||Checking account||Managing an account||8|
|3||Mortgage||Conventional home mortgage||Trouble during payment process||8|
|4||Credit reporting||Credit reporting||Incorrect information on your report||7|
|5||Mortgage||FHA mortgage||Struggling to pay mortgage||5|
|6||Credit card||General-purpose credit card or charge card||Problem with a purchase shown on your statement||5|
|7||Credit card||General-purpose credit card or charge card||Closing your account||3|
|8||Checking or savings account||Savings account||Managing an account||3|
|9||Vehicle loan or lease||Loan||Struggling to pay your loan||2|
|10||Credit card||General-purpose credit card or charge card||Getting a credit card||2|