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Banco Popular De Puerto Rico — Report Card
B- Overall
Based on 180 "Overall" complaints:
100.00% Timely (100th percentile)
100.00% Resolved in Customers Favor (100th percentile)
95.56% Timely (26th percentile)
B+ #1: Mortgage
Based on 70 "Mortgage" complaints:
100.00% Timely (99th percentile)
100.00% Resolved in Customers Favor (99th percentile)
94.29% Timely (20th percentile)

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Source: https://www.bankrank.org/banks/banco-popular-de-puerto-rico/report-card