Banco Popular BankRank.org
|Number of Complaints||457 (0 In Progress)|
|Complaints per $100K of Deposits||6.83|
|Complaints Resolved in a Timely Manner||99.1%|
|Resolutions Disputed by Customer||7.0%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #|
|Number of Branches||53 (0 International)|
|Total Assets||$9.2 Million|
|Total Deposits||$6.7 Million|
|Total Equity Held||$1.7 Million|
|Quarterly Net Income||$-0.2 Million|
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Banco Popular North America is ranked 177th out of 3,648 banks. That puts Banco Popular in the top 57th percentile and gives them an overall grade of "C+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 457 complaints against Banco Popular and 1,002,502 complaints total.
Of the 457 complaints again Banco Popular , there have been 107 in the passed 18 months. Of those 107 complaints, 100.0% have been resolved in the customers favor, 7.0% have been disputed by the customer, and 99.1% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, Banco Popular has $6.7 million is customer deposits which means there are 6.83 complains per $100K in customer deposits.
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Banco Popular North America is graded in 0 categories of financial products they offer. The top 3 categories are Checking or Savings Account, Mortgage and Bank Account or Service.
Banco Popular North America is rated
Click here to see Complete Banco Popular Report Card »
Banco Popular was established and FDIC insured in January, 1999. Based on its asset concentration, this institution specializes in commercial lending. Banco Popular North America has $9.2 Million is assets (140th overall) and holds $6.7 Million is customer deposits (145th overall).
Banco Popular has 53 domestic offices and 0 foreign offices. Click here to see map of all offices.
Alternative names for this Institution include: and Popular Community Bank.
Below is the list of the top 10 complaint reasons against Banco Popular North America. Click here to see all complaints against Banco Popular .
|1||Checking or savings account||CD (Certificate of Deposit)||Managing an account||14|
|2||Checking or savings account||Checking account||Managing an account||9|
|3||Bank account or service||(CD) Certificate of deposit||Account opening, closing, or management||6|
|4||Bank account or service||Checking account||Account opening, closing, or management||4|
|5||Checking or savings account||Savings account||Managing an account||4|
|6||Mortgage||Home equity loan or line of credit (HELOC)||Struggling to pay mortgage||4|
|7||Checking or savings account||CD (Certificate of Deposit)||Closing an account||4|
|8||Mortgage||Home equity loan or line of credit (HELOC)||Trouble during payment process||4|
|9||Bank account or service||Other bank product/service||Account opening, closing, or management||3|
|10||Mortgage||Conventional home mortgage||Trouble during payment process||3|