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Bank of The West — Report Card
D- Overall
Based on 289 "Overall" complaints:
97.23% Timely (25th percentile)
97.92% Resolved in Customers Favor (19th percentile)
96.19% Timely (36th percentile)
Based on 119 "Checking or Savings Account" complaints:
96.64% Timely (5th percentile)
98.32% Resolved in Customers Favor (37th percentile)
100.00% Timely (50th percentile)

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Source: https://www.bankrank.org/banks/bank-of-the-west/report-card