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Barclays Bank Delaware — Overview
Barclays Bank Delaware is rated overall in the bottom 28th percentile based on 5,771 customer complaints.

Statistics

Number of Complaints5,771 (16 In Progress)
Complaints per $100K of Deposits23.34
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer2.3%
Complaints Resolved in Customer's Favor99.3%

Financial Report

EstablishedMay, 2001
FDIC Certificate #57203
Number of Branches1 (0 International)
Total Assets$34.2 Million
Total Deposits$24.7 Million
Total Equity Held$4.7 Million
Quarterly Net Income$0.1 Million
28th
percentile

Contact Information

Cooperate Headquarters
125 South West Street
Wilmington, DE 19801

Website
www.barclaysus.com/deposits

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Other Names and Websites
Other Names (or Trade Names)
Barclays
Barclaycard US

† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.

Barclays Bank Delaware — Summary

Barclays Bank Delaware is ranked 245th out of 3,688 banks. That puts Barclays Bank Delaware in the bottom 41st percentile and gives them an overall grade of "C-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 5,771 complaints against Barclays Bank Delaware and 1,058,614 complaints total.

Of the 5,771 complaints again Barclays Bank Delaware, there have been 1,736 in the passed 18 months. Of those 1,736 complaints, 99.3% have been resolved in the customers favor, 2.3% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, Barclays Bank Delaware has $24.7 million is customer deposits which means there are 23.34 complains per $100K in customer deposits.

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Barclays Bank Delaware is graded in 3 categories of financial products they offer. The top 3 categories are Credit Card, Credit Reporting and Debt Collection.

Barclays Bank Delaware is rated "C+" in Credit Card; "C-" in Credit Reporting; and "C-" in Debt Collection.

Click here to see Complete Barclays Bank Delaware Report Card »

Financial Summary

Barclays Bank Delaware was established and FDIC insured in May, 2001. Based on its asset concentration, this institution specializes in commercial lending. Barclays Bank Delaware has $34.2 Million is assets (55th overall) and holds $24.7 Million is customer deposits (56th overall).

Barclays Bank Delaware has 1 domestic offices and 0 foreign offices. Click here to see map of all offices.

Alternative names for this Institution include: Barclays and Barclaycard US.

Click here to see complete financial report or to see full history.

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Barclays Bank Delaware. Click here to see all complaints against Barclays Bank Delaware.

# Product Sub-Product Issue Count
1 Credit card General-purpose credit card or charge card Problem with a purchase shown on your statement 252
2 Credit card General-purpose credit card or charge card Other features, terms, or problems 182
3 Credit card General-purpose credit card or charge card Fees or interest 168
4 Credit reporting Credit reporting Incorrect information on your report 168
5 Credit card General-purpose credit card or charge card Getting a credit card 139
6 Credit reporting Credit reporting Improper use of your report 135
7 Credit card General-purpose credit card or charge card Problem when making payments 87
8 Credit card General-purpose credit card or charge card Advertising and marketing, including promotional offers 81
9 Credit card General-purpose credit card or charge card Closing your account 57
10 Debt collection Credit card debt Attempts to collect debt not owed 56
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/barclays-bank-delaware