Barclays Bank Delaware BankRank.org
|Number of Complaints||5,457 (39 In Progress)|
|Complaints per $100K of Deposits||22.19|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||4.1%|
|Complaints Resolved in Customer's Favor||98.1%|
|FDIC Certificate #|
|Number of Branches||1 (0 International)|
|Total Assets||$34.3 Million|
|Total Deposits||$24.6 Million|
|Total Equity Held||$4.6 Million|
|Quarterly Net Income||$-0.2 Million|
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Barclays Bank Delaware is ranked 245th out of 3,648 banks. That puts Barclays Bank Delaware in the bottom 40th percentile and gives them an overall grade of "C-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 5,457 complaints against Barclays Bank Delaware and 1,002,502 complaints total.
Of the 5,457 complaints again Barclays Bank Delaware, there have been 1,965 in the passed 18 months. Of those 1,965 complaints, 98.1% have been resolved in the customers favor, 4.1% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, Barclays Bank Delaware has $24.6 million is customer deposits which means there are 22.19 complains per $100K in customer deposits.
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Barclays Bank Delaware is graded in 3 categories of financial products they offer. The top 3 categories are Credit Card, Credit Reporting and Debt Collection.
Click here to see Complete Barclays Bank Delaware Report Card »
Barclays Bank Delaware was established and FDIC insured in May, 2001. Based on its asset concentration, this institution specializes in commercial lending. Barclays Bank Delaware has $34.3 Million is assets (57th overall) and holds $24.6 Million is customer deposits (57th overall).
Barclays Bank Delaware has 1 domestic offices and 0 foreign offices. Click here to see map of all offices.
Alternative names for this Institution include: Barclays and Barclaycard US.
Below is the list of the top 10 complaint reasons against Barclays Bank Delaware. Click here to see all complaints against Barclays Bank Delaware.
|1||Credit card||General-purpose credit card or charge card||Problem with a purchase shown on your statement||206|
|2||Credit card||General-purpose credit card or charge card||Other features, terms, or problems||161|
|3||Credit card||General-purpose credit card or charge card||Fees or interest||145|
|4||Credit reporting||Credit reporting||Incorrect information on your report||133|
|5||Credit card||General-purpose credit card or charge card||Getting a credit card||116|
|6||Credit card||—||Billing disputes||101|
|7||Credit reporting||Credit reporting||Improper use of your report||97|
|8||Credit card||General-purpose credit card or charge card||Problem when making payments||76|
|9||Credit card||General-purpose credit card or charge card||Advertising and marketing, including promotional offers||73|
|10||Credit card||—||Identity theft / Fraud / Embezzlement||50|