Bayview Loan BankRank.org
|Number of Complaints||2,512 (37 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||4.3%|
|Complaints Resolved in Customer's Favor||95.8%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Bayview Loan Servicing, LLC is ranked 209th out of 3,672 banks. That puts Bayview Loan in the bottom 49th percentile and gives them an overall grade of "C". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 2,512 complaints against Bayview Loan and 979,456 complaints total.
Of the 2,512 complaints again Bayview Loan, there have been 910 in the passed 18 months. Of those 910 complaints, 95.8% have been resolved in the customers favor, 4.3% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Bayview Loan Servicing, LLC is graded in 1 category of financial products they offer. The top 3 categories are Mortgage, Debt Collection and Credit Reporting.
Bayview Loan Servicing, LLC is rated "B-" in Mortgage.
Click here to see Complete Bayview Loan Report Card »
Below is the list of the top 10 complaint reasons against Bayview Loan Servicing, LLC. Click here to see all complaints against Bayview Loan.
|1||Mortgage||Conventional home mortgage||Struggling to pay mortgage||187|
|2||Mortgage||Conventional home mortgage||Trouble during payment process||132|
|3||Mortgage||Other type of mortgage||Struggling to pay mortgage||56|
|4||Mortgage||Other type of mortgage||Trouble during payment process||55|
|5||Mortgage||Conventional fixed mortgage||Loan modification,collection,foreclosure||47|
|6||Mortgage||Conventional fixed mortgage||Loan servicing, payments, escrow account||46|
|7||Mortgage||Other mortgage||Loan modification,collection,foreclosure||43|
|8||Mortgage||Other mortgage||Loan servicing, payments, escrow account||36|
|9||Mortgage||Conventional adjustable mortgage (ARM)||Loan modification,collection,foreclosure||32|
|10||Mortgage||Conventional adjustable mortgage (ARM)||Loan servicing, payments, escrow account||31|