BankRank.org logo Bb&t Report Card BankRank.org

Bb&t Corporation — Report Card
B- Overall
Based on 1,180 "Overall" complaints:
100.00% Timely (100th percentile)
100.00% Resolved in Customers Favor (100th percentile)
95.42% Timely (23rd percentile)
Based on 428 "Checking or Savings Account" complaints:
100.00% Timely (97th percentile)
100.00% Resolved in Customers Favor (97th percentile)
100.00% Timely (50th percentile)
B #2: Mortgage
Based on 210 "Mortgage" complaints:
100.00% Timely (99th percentile)
100.00% Resolved in Customers Favor (99th percentile)
92.86% Timely (11th percentile)
Based on 124 "Credit Reporting" complaints:
100.00% Timely (99th percentile)
100.00% Resolved in Customers Favor (99th percentile)
99.19% Timely (52nd percentile)
Based on 121 "Bank Account or Service" complaints:
100.00% Timely (96th percentile)
100.00% Resolved in Customers Favor (96th percentile)
81.82% Timely (7th percentile)
Based on 102 "Vehicle Loan or Lease" complaints:
100.00% Timely (97th percentile)
100.00% Resolved in Customers Favor (97th percentile)
100.00% Timely (50th percentile)
Based on 75 "Debt Collection" complaints:
100.00% Timely (100th percentile)
100.00% Resolved in Customers Favor (100th percentile)
92.00% Timely (6th percentile)

Back to Overview Top of Page
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/bbt-corporation/report-card