|Number of Complaints||380 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||95.0%|
|Resolutions Disputed by Customer||1.9%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Bluechip Financial is ranked 88th out of 3,688 banks. That puts Bluechip in the top 79th percentile and gives them an overall grade of "B+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 380 complaints against Bluechip and 1,058,614 complaints total.
Of the 380 complaints again Bluechip, there have been 105 in the passed 18 months. Of those 105 complaints, 100.0% have been resolved in the customers favor, 1.9% have been disputed by the customer, and 95.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Bluechip Financial is graded in 2 categories of financial products they offer. The top 3 categories are Payday Loan, Debt Collection and Consumer Loan.
Click here to see Complete Bluechip Report Card »
Below is the list of the top 10 complaint reasons against Bluechip Financial. Click here to see all complaints against Bluechip.
|1||Payday loan||Payday loan||Charged fees or interest you didn't expect||22|
|2||Debt collection||Payday loan debt||Took or threatened to take negative or legal action||15|
|3||Payday loan||Payday loan||Struggling to pay your loan||13|
|4||Debt collection||Payday loan debt||Communication tactics||12|
|5||Payday loan||Installment loan||Charged fees or interest you didn't expect||6|
|6||Payday loan||Installment loan||Struggling to pay your loan||6|
|7||Debt collection||Payday loan debt||Threatened to contact someone or share information improperly||5|
|8||Payday loan||Payday loan||Problem with the payoff process at the end of the loan||4|
|9||Debt collection||Payday loan debt||False statements or representation||4|
|10||Debt collection||I do not know||Threatened to contact someone or share information improperly||2|