Bmw Financial Services BankRank.org
|Number of Complaints||565 (1 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||97.5%|
|Resolutions Disputed by Customer||4.1%|
|Complaints Resolved in Customer's Favor||99.6%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Bmw Financial Services Na, LLC is ranked 340th out of 3,688 banks. That puts Bmw Financial Services in the bottom 18th percentile and gives them an overall grade of "D". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 565 complaints against Bmw Financial Services and 1,058,614 complaints total.
Of the 565 complaints again Bmw Financial Services, there have been 85 in the passed 18 months. Of those 85 complaints, 99.6% have been resolved in the customers favor, 4.1% have been disputed by the customer, and 97.5% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Bmw Financial Services Na, LLC is graded in 2 categories of financial products they offer. The top 3 categories are Vehicle Loan or Lease, Credit Reporting and Consumer Loan.
Click here to see Complete Bmw Financial Services Report Card »
Below is the list of the top 10 complaint reasons against Bmw Financial Services Na, LLC. Click here to see all complaints against Bmw Financial Services.
|1||Credit reporting||Credit reporting||Incorrect information on your report||14|
|2||Vehicle loan or lease||Lease||Problems at the end of the loan or lease||9|
|3||Credit reporting||Credit reporting||Problem with a credit reporting company's investigation into an existing problem||8|
|4||Credit reporting||Credit reporting||Improper use of your report||8|
|5||Vehicle loan or lease||Lease||Managing the loan or lease||7|
|6||Vehicle loan or lease||Loan||Managing the loan or lease||6|
|7||Vehicle loan or lease||Lease||Struggling to pay your loan||6|
|8||Vehicle loan or lease||Loan||Problems at the end of the loan or lease||6|
|9||Vehicle loan or lease||Loan||Struggling to pay your loan||5|
|10||Debt collection||Auto debt||Communication tactics||2|