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Bmw Financial Services Na, LLC — Overview
Bmw Financial Services Na, LLC is rated overall in the bottom 15th percentile based on 517 customer complaints.

Statistics

Number of Complaints517 (1 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner97.3%
Resolutions Disputed by Customer7.1%
Complaints Resolved in Customer's Favor99.1%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
15th
percentile

Contact Information

Not Available

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Bmw Financial Services Na, LLC — Summary

Bmw Financial Services Na, LLC is ranked 352nd out of 3,648 banks. That puts Bmw Financial Services in the bottom 14th percentile and gives them an overall grade of "D-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 517 complaints against Bmw Financial Services and 1,002,502 complaints total.

Of the 517 complaints again Bmw Financial Services, there have been 209 in the passed 18 months. Of those 209 complaints, 99.1% have been resolved in the customers favor, 7.1% have been disputed by the customer, and 97.3% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Bmw Financial Services Na, LLC is graded in 3 categories of financial products they offer. The top 3 categories are Vehicle Loan or Lease, Consumer Loan and Credit Reporting.

Bmw Financial Services Na, LLC is rated "A" in Vehicle Loan or Lease; "D-" in Consumer Loan; and "C-" in Credit Reporting.

Click here to see Complete Bmw Financial Services Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Bmw Financial Services Na, LLC. Click here to see all complaints against Bmw Financial Services.

# Product Sub-Product Issue Count
1 Credit reporting Credit reporting Incorrect information on your report 35
2 Consumer Loan Vehicle loan Managing the loan or lease 17
3 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 14
4 Vehicle loan or lease Lease Managing the loan or lease 14
5 Vehicle loan or lease Loan Managing the loan or lease 13
6 Consumer Loan Vehicle lease Managing the loan or lease 12
7 Consumer Loan Vehicle loan Problems when you are unable to pay 10
8 Vehicle loan or lease Loan Getting a loan or lease 9
9 Vehicle loan or lease Loan Incorrect information on your report 8
10 Credit reporting Credit reporting Improper use of your report 8
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/bmw-financial-services-na-llc