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Bmw Financial Services Na, LLC — Overview
Bmw Financial Services Na, LLC is rated overall in the bottom 20th percentile based on 565 customer complaints.


Number of Complaints565 (1 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner97.5%
Resolutions Disputed by Customer4.1%
Complaints Resolved in Customer's Favor99.6%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

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Bmw Financial Services Na, LLC — Summary

Bmw Financial Services Na, LLC is ranked 340th out of 3,688 banks. That puts Bmw Financial Services in the bottom 18th percentile and gives them an overall grade of "D". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 565 complaints against Bmw Financial Services and 1,058,614 complaints total.

Of the 565 complaints again Bmw Financial Services, there have been 232 in the passed 18 months. Of those 232 complaints, 99.6% have been resolved in the customers favor, 4.1% have been disputed by the customer, and 97.5% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Bmw Financial Services Na, LLC is graded in 2 categories of financial products they offer. The top 3 categories are Vehicle Loan or Lease, Credit Reporting and Consumer Loan.

Bmw Financial Services Na, LLC is rated "C" in Vehicle Loan or Lease; and "B+" in Credit Reporting.

Click here to see Complete Bmw Financial Services Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Bmw Financial Services Na, LLC. Click here to see all complaints against Bmw Financial Services.

# Product Sub-Product Issue Count
1 Credit reporting Credit reporting Incorrect information on your report 44
2 Vehicle loan or lease Lease Managing the loan or lease 17
3 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 16
4 Vehicle loan or lease Lease Problems at the end of the loan or lease 15
5 Vehicle loan or lease Loan Managing the loan or lease 15
6 Credit reporting Credit reporting Improper use of your report 13
7 Consumer Loan Vehicle loan Managing the loan or lease 9
8 Consumer Loan Vehicle lease Managing the loan or lease 9
9 Vehicle loan or lease Loan Getting a loan or lease 9
10 Consumer Loan Vehicle loan Problems when you are unable to pay 9
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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