BankRank.org logo Bok Financial Corp BankRank.org

Bok Financial Corp — Overview
D+ Overall
Bok Financial Corp is rated overall in the bottom 29th percentile based on 400 customer complaints.

Statistics

Number of Complaints400 (5 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer2.8%
Complaints Resolved in Customer's Favor95.4%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
29th
percentile

Contact Information

Not Available

Back to BankRank.org/Banks Top of Page
Bok Financial Corp — Summary

Bok Financial Corp is ranked 300th out of 3,688 banks. That puts Bok Financial Corp in the bottom 28th percentile and gives them an overall grade of "D+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 400 complaints against Bok Financial Corp and 1,058,614 complaints total.

Of the 400 complaints again Bok Financial Corp, there have been 100 in the passed 18 months. Of those 100 complaints, 95.4% have been resolved in the customers favor, 2.8% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Bok Financial Corp is graded in 1 category of financial products they offer. The top 3 categories are Mortgage, Checking or Savings Account and Bank Account or Service.

Bok Financial Corp is rated "D" in Mortgage.

Click here to see Complete Bok Financial Corp Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Bok Financial Corp. Click here to see all complaints against Bok Financial Corp.

# Product Sub-Product Issue Count
1 Mortgage Conventional home mortgage Trouble during payment process 15
2 Checking or savings account Checking account Managing an account 7
3 Mortgage FHA mortgage Trouble during payment process 6
4 Mortgage Conventional home mortgage Applying for a mortgage or refinancing an existing mortgage 5
5 Mortgage Other type of mortgage Trouble during payment process 5
6 Checking or savings account Checking account Problem caused by your funds being low 5
7 Checking or savings account Other banking product or service Managing an account 5
8 Credit reporting Credit reporting Incorrect information on your report 4
9 Mortgage Conventional fixed mortgage Loan servicing, payments, escrow account 4
10 Mortgage Conventional home mortgage Struggling to pay mortgage 4
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/bok-financial-corp