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Bridgecrest Acceptance Corporation — Overview
B Overall
Bridgecrest Acceptance Corporation is rated overall in the top 71th percentile based on 172 customer complaints.


Number of Complaints172 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner99.2%
Resolutions Disputed by Customer3.2%
Complaints Resolved in Customer's Favor100.0%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Bridgecrest Acceptance Corporation — Summary

Bridgecrest Acceptance Corporation is ranked 119th out of 3,688 banks. That puts Bridgecrest Acceptance in the top 71st percentile and gives them an overall grade of "B". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 172 complaints against Bridgecrest Acceptance and 1,058,614 complaints total.

Of the 172 complaints again Bridgecrest Acceptance, there have been 95 in the passed 18 months. Of those 95 complaints, 100.0% have been resolved in the customers favor, 3.2% have been disputed by the customer, and 99.2% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Bridgecrest Acceptance Corporation is graded in 1 category of financial products they offer. The top 3 categories are Vehicle Loan or Lease, Debt Collection and Credit Reporting.

Bridgecrest Acceptance Corporation is rated "A" in Vehicle Loan or Lease.

Click here to see Complete Bridgecrest Acceptance Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Bridgecrest Acceptance Corporation. Click here to see all complaints against Bridgecrest Acceptance.

# Product Sub-Product Issue Count
1 Vehicle loan or lease Loan Managing the loan or lease 24
2 Vehicle loan or lease Loan Struggling to pay your loan 19
3 Credit reporting Credit reporting Incorrect information on your report 10
4 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 7
5 Debt collection Auto debt Attempts to collect debt not owed 6
6 Vehicle loan or lease Loan Incorrect information on your report 5
7 Debt collection Auto debt Took or threatened to take negative or legal action 4
8 Vehicle loan or lease Loan Problems at the end of the loan or lease 3
9 Debt collection Auto debt Communication tactics 3
10 Vehicle loan or lease Loan Getting a loan or lease 3
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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