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Broker Solutions, Inc. — Overview
B Overall
Broker Solutions, Inc. is rated overall in the top 68th percentile based on 141 customer complaints.

Statistics

Number of Complaints141 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner96.9%
Resolutions Disputed by Customer3.1%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
68th
percentile

Contact Information

Not Available

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Broker Solutions, Inc. — Summary

Broker Solutions, Inc. is ranked 128th out of 3,688 banks. That puts Broker Solutions in the top 69th percentile and gives them an overall grade of "B". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 141 complaints against Broker Solutions and 1,058,614 complaints total.

Of the 141 complaints again Broker Solutions, there have been 38 in the passed 18 months. Of those 38 complaints, 100.0% have been resolved in the customers favor, 3.1% have been disputed by the customer, and 96.9% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Broker Solutions, Inc. is graded in 1 category of financial products they offer. The top 3 categories are Mortgage, Credit Reporting and Debt Collection.

Broker Solutions, Inc. is rated "A-" in Mortgage.

Click here to see Complete Broker Solutions Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Broker Solutions, Inc.. Click here to see all complaints against Broker Solutions.

# Product Sub-Product Issue Count
1 Mortgage Conventional home mortgage Trouble during payment process 7
2 Mortgage Conventional home mortgage Applying for a mortgage or refinancing an existing mortgage 4
3 Credit reporting Credit reporting Improper use of your report 4
4 Mortgage Conventional home mortgage Closing on a mortgage 3
5 Mortgage FHA mortgage Closing on a mortgage 3
6 Mortgage FHA mortgage Applying for a mortgage or refinancing an existing mortgage 3
7 Mortgage FHA mortgage Trouble during payment process 3
8 Credit reporting Credit reporting Incorrect information on your report 2
9 Mortgage FHA mortgage Struggling to pay mortgage 2
10 Mortgage VA mortgage Struggling to pay mortgage 2
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/broker-solutions-inc