Broker Solutions BankRank.org
|Number of Complaints||141 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||96.9%|
|Resolutions Disputed by Customer||3.1%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Broker Solutions, Inc. is ranked 128th out of 3,688 banks. That puts Broker Solutions in the top 69th percentile and gives them an overall grade of "B". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 141 complaints against Broker Solutions and 1,058,614 complaints total.
Of the 141 complaints again Broker Solutions, there have been 38 in the passed 18 months. Of those 38 complaints, 100.0% have been resolved in the customers favor, 3.1% have been disputed by the customer, and 96.9% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Broker Solutions, Inc. is graded in 1 category of financial products they offer. The top 3 categories are Mortgage, Credit Reporting and Debt Collection.
Broker Solutions, Inc. is rated "A-" in Mortgage.
Click here to see Complete Broker Solutions Report Card »
Below is the list of the top 10 complaint reasons against Broker Solutions, Inc.. Click here to see all complaints against Broker Solutions.
|1||Mortgage||Conventional home mortgage||Trouble during payment process||7|
|2||Mortgage||Conventional home mortgage||Applying for a mortgage or refinancing an existing mortgage||4|
|3||Credit reporting||Credit reporting||Improper use of your report||4|
|4||Mortgage||Conventional home mortgage||Closing on a mortgage||3|
|5||Mortgage||FHA mortgage||Closing on a mortgage||3|
|6||Mortgage||FHA mortgage||Applying for a mortgage or refinancing an existing mortgage||3|
|7||Mortgage||FHA mortgage||Trouble during payment process||3|
|8||Credit reporting||Credit reporting||Incorrect information on your report||2|
|9||Mortgage||FHA mortgage||Struggling to pay mortgage||2|
|10||Mortgage||VA mortgage||Struggling to pay mortgage||2|