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Capio Partners, LLC — Overview
A- Overall
Capio Partners, LLC is rated overall in the top 92st percentile based on 412 customer complaints.


Number of Complaints412 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner99.5%
Resolutions Disputed by Customer0.5%
Complaints Resolved in Customer's Favor100.0%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Capio Partners, LLC — Summary

Capio Partners, LLC is ranked 36th out of 3,688 banks. That puts Capio Partners in the top 91st percentile and gives them an overall grade of "A-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 412 complaints against Capio Partners and 1,058,614 complaints total.

Of the 412 complaints again Capio Partners, there have been 48 in the passed 18 months. Of those 48 complaints, 100.0% have been resolved in the customers favor, 0.5% have been disputed by the customer, and 99.5% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Capio Partners, LLC is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Capio Partners, LLC is rated "A-" in Debt Collection.

Click here to see Complete Capio Partners Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Capio Partners, LLC. Click here to see all complaints against Capio Partners.

# Product Sub-Product Issue Count
1 Debt collection Medical debt Attempts to collect debt not owed 15
2 Debt collection Medical debt Written notification about debt 14
3 Credit reporting Credit reporting Incorrect information on your report 5
4 Debt collection I do not know Attempts to collect debt not owed 4
5 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 3
6 Debt collection I do not know Written notification about debt 2
7 Debt collection Medical debt Took or threatened to take negative or legal action 1
8 Debt collection I do not know Took or threatened to take negative or legal action 1
9 Debt collection Other debt Written notification about debt 1
10 Debt collection I do not know Communication tactics 1
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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