Capital Accounts BankRank.org
|Number of Complaints||413 (1 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||99.5%|
|Resolutions Disputed by Customer||8.2%|
|Complaints Resolved in Customer's Favor||99.5%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Capital Accounts, LLC is ranked 385th out of 3,688 banks. That puts Capital Accounts in the bottom 8th percentile and gives them an overall grade of "F". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 413 complaints against Capital Accounts and 1,058,614 complaints total.
Of the 413 complaints again Capital Accounts, there have been 123 in the passed 18 months. Of those 123 complaints, 99.5% have been resolved in the customers favor, 8.2% have been disputed by the customer, and 99.5% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Capital Accounts, LLC is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.
Capital Accounts, LLC is rated "D+" in Debt Collection.
Click here to see Complete Capital Accounts Report Card »
Below is the list of the top 10 complaint reasons against Capital Accounts, LLC. Click here to see all complaints against Capital Accounts.
|1||Debt collection||Medical debt||Attempts to collect debt not owed||28|
|2||Debt collection||Medical debt||Written notification about debt||15|
|3||Debt collection||Other debt||Attempts to collect debt not owed||11|
|4||Debt collection||Medical debt||False statements or representation||9|
|5||Credit reporting||Credit reporting||Incorrect information on your report||8|
|6||Debt collection||Medical debt||Took or threatened to take negative or legal action||8|
|7||Debt collection||Other debt||Written notification about debt||7|
|8||Credit reporting||Credit reporting||Problem with a credit reporting company's investigation into an existing problem||6|
|9||Debt collection||Medical debt||Communication tactics||6|
|10||Debt collection||I do not know||Attempts to collect debt not owed||5|