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Capital Accounts, LLC — Overview
F Overall
Capital Accounts, LLC is rated overall in the bottom 9th percentile based on 413 customer complaints.


Number of Complaints413 (1 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner99.5%
Resolutions Disputed by Customer8.2%
Complaints Resolved in Customer's Favor99.5%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

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Capital Accounts, LLC — Summary

Capital Accounts, LLC is ranked 385th out of 3,688 banks. That puts Capital Accounts in the bottom 8th percentile and gives them an overall grade of "F". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 413 complaints against Capital Accounts and 1,058,614 complaints total.

Of the 413 complaints again Capital Accounts, there have been 70 in the passed 18 months. Of those 70 complaints, 99.5% have been resolved in the customers favor, 8.2% have been disputed by the customer, and 99.5% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Capital Accounts, LLC is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Capital Accounts, LLC is rated "D+" in Debt Collection.

Click here to see Complete Capital Accounts Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Capital Accounts, LLC. Click here to see all complaints against Capital Accounts.

# Product Sub-Product Issue Count
1 Debt collection Medical debt Attempts to collect debt not owed 15
2 Debt collection Medical debt Written notification about debt 9
3 Debt collection Other debt Attempts to collect debt not owed 8
4 Credit reporting Credit reporting Incorrect information on your report 5
5 Debt collection Medical debt False statements or representation 5
6 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 4
7 Debt collection Medical debt Took or threatened to take negative or legal action 4
8 Debt collection I do not know Attempts to collect debt not owed 4
9 Debt collection I do not know Written notification about debt 3
10 Debt collection Other debt Communication tactics 2
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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