logo Cashcall

Cashcall, Inc. — Overview
B+ Overall
Cashcall, Inc. is rated overall in the top 80th percentile based on 1,094 customer complaints.


Number of Complaints1,094 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer6.8%
Complaints Resolved in Customer's Favor100.0%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

Back to Top of Page
Cashcall, Inc. — Summary

Cashcall, Inc. is ranked 82nd out of 3,672 banks. That puts Cashcall in the top 80th percentile and gives them an overall grade of "B+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,094 complaints against Cashcall and 979,456 complaints total.

Of the 1,094 complaints again Cashcall, there have been 114 in the passed 18 months. Of those 114 complaints, 100.0% have been resolved in the customers favor, 6.8% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Cashcall, Inc. is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Payday Loan and Consumer Loan.

Cashcall, Inc. is rated "B+" in Debt Collection.

Click here to see Complete Cashcall Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Cashcall, Inc.. Click here to see all complaints against Cashcall.

# Product Sub-Product Issue Count
1 Consumer Loan Installment loan Managing the loan or lease 10
2 Consumer Loan Installment loan Problems when you are unable to pay 9
3 Debt collection Payday loan debt Took or threatened to take negative or legal action 6
4 Credit reporting Credit reporting Incorrect information on your report 5
5 Debt collection Payday loan debt Attempts to collect debt not owed 4
6 Debt collection Payday loan Communication tactics 4
7 Payday loan Installment loan Struggling to pay your loan 4
8 Debt collection I do not know Communication tactics 4
9 Consumer Loan Installment loan Taking out the loan or lease 4
10 Debt collection I do not know Cont'd attempts collect debt not owed 3
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By **