|Number of Complaints||1,094 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||6.8%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Cashcall, Inc. is ranked 82nd out of 3,672 banks. That puts Cashcall in the top 80th percentile and gives them an overall grade of "B+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,094 complaints against Cashcall and 979,456 complaints total.
Of the 1,094 complaints again Cashcall, there have been 114 in the passed 18 months. Of those 114 complaints, 100.0% have been resolved in the customers favor, 6.8% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Cashcall, Inc. is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Payday Loan and Consumer Loan.
Cashcall, Inc. is rated "B+" in Debt Collection.
Click here to see Complete Cashcall Report Card »
Below is the list of the top 10 complaint reasons against Cashcall, Inc.. Click here to see all complaints against Cashcall.
|1||Consumer Loan||Installment loan||Managing the loan or lease||10|
|2||Consumer Loan||Installment loan||Problems when you are unable to pay||9|
|3||Debt collection||Payday loan debt||Took or threatened to take negative or legal action||6|
|4||Credit reporting||Credit reporting||Incorrect information on your report||5|
|5||Debt collection||Payday loan debt||Attempts to collect debt not owed||4|
|6||Debt collection||Payday loan||Communication tactics||4|
|7||Payday loan||Installment loan||Struggling to pay your loan||4|
|8||Debt collection||I do not know||Communication tactics||4|
|9||Consumer Loan||Installment loan||Taking out the loan or lease||4|
|10||Debt collection||I do not know||Cont'd attempts collect debt not owed||3|