|Number of Complaints||1,102 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||5.9%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Cashcall, Inc. is ranked 176th out of 3,688 banks. That puts Cashcall in the top 58th percentile and gives them an overall grade of "C+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,102 complaints against Cashcall and 1,058,614 complaints total.
Of the 1,102 complaints again Cashcall, there have been 63 in the passed 18 months. Of those 63 complaints, 100.0% have been resolved in the customers favor, 5.9% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Cashcall, Inc. is graded in 0 categories of financial products they offer. The top 3 categories are Debt Collection, Payday Loan and Consumer Loan.
Cashcall, Inc. is rated
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Below is the list of the top 10 complaint reasons against Cashcall, Inc.. Click here to see all complaints against Cashcall.
|1||Credit reporting||Credit reporting||Incorrect information on your report||8|
|2||Payday loan||Installment loan||Struggling to pay your loan||5|
|3||Debt collection||Payday loan debt||Took or threatened to take negative or legal action||5|
|4||Debt collection||Other debt||Written notification about debt||4|
|5||Payday loan||Installment loan||Charged fees or interest you didn't expect||4|
|6||Debt collection||Payday loan debt||Attempts to collect debt not owed||4|
|7||Payday loan||Installment loan||Getting the loan||3|
|8||Payday loan||Installment loan||Problem when making payments||3|
|9||Payday loan||Payday loan||Charged fees or interest you didn't expect||3|
|10||Payday loan||Payday loan||Incorrect information on your report||2|