Cavalry Investments, LLC

Report Card
B
Overall Grade
B
Debt Collection Grade
Cavalry Investments, LLC is rated overall in the top 77 percentile (out of 100) based on 424 customer complaints.

Statistics

Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100%
Resolutions Disputed by Customer15.6%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
Cavalry Investments, LLC logo

Grade Summary

Overall, Cavalry Investments, LLC received a grade of "B" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. Cavalry Investments, and LLC is rated "B" in Debt Collection. Click on any of the financial products to see how Cavalry Investments, LLC compares.

Overview

Cavalry Investments, LLC has received 424 consumer complaints since May, 2013 – more than 97% of other banks.

Of those complaints, 100% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Cavalry Investments, LLC meets the 60-day response deadline more frequently than 80.1% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 15.6% of customers dispute Cavalry Investments, LLC's response to complaints — better than 64.1% of other companies.

Most of Cavalry Investments, LLC's customers complain about debt collections with the primary issue being "disclosure verification of debt."

Complaints by Product
Complaints by State
Complaints Against Cavalry Investments, LLC
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionCredit cardDisclosure verification of debt62
2Debt collectionCredit cardCont'd attempts collect debt not owed51
3Debt collectionCont'd attempts collect debt not owed48
4Debt collectionCredit cardCont'd attempts collect debt not owed39
5Debt collectionCredit cardFalse statements or representation35
6Debt collectionCredit cardDisclosure verification of debt27
7Debt collectionDisclosure verification of debt23
8Debt collectionOther (phone, health club, etc.)Disclosure verification of debt19
9Debt collectionCredit cardTaking/threatening an illegal action14
10Debt collectionCredit cardCommunication tactics13
Responses From Cavalry Investments, LLC
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation326326 (100%)70 (21.5%)
2Closed with non-monetary relief187187 (100%)10 (5.3%)
3Closed with monetary relief2626 (100%)0 (0%)
4Closed11 (100%)0 (0%)
Complaints over the Past Year