Grades are also broken down by the financial products offered be each institution. Cavalry Investments, and LLC is rated "B" in Debt Collection. Click on any of the financial products to see how Cavalry Investments, LLC compares.
Cavalry Investments, LLC has received 424 consumer complaints since May, 2013 – more than 97% of other banks.
Of those complaints, 100% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Cavalry Investments, LLC meets the 60-day response deadline more frequently than 80.1% of other banks.
After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 15.6% of customers dispute Cavalry Investments, LLC's response to complaints — better than 64.1% of other companies.
Most of Cavalry Investments, LLC's customers complain about debt collections with the primary issue being "disclosure verification of debt."
|#||Financial Product||Sub-Product||Complaint Issue||Complaint Count|
|1||Debt collection||Credit card||Disclosure verification of debt||62|
|2||Debt collection||Credit card||Cont'd attempts collect debt not owed||51|
|3||Debt collection||Cont'd attempts collect debt not owed||48|
|4||Debt collection||Credit card||Cont'd attempts collect debt not owed||39|
|5||Debt collection||Credit card||False statements or representation||35|
|6||Debt collection||Credit card||Disclosure verification of debt||27|
|7||Debt collection||Disclosure verification of debt||23|
|8||Debt collection||Other (phone, health club, etc.)||Disclosure verification of debt||19|
|9||Debt collection||Credit card||Taking/threatening an illegal action||14|
|10||Debt collection||Credit card||Communication tactics||13|
|#||Company Response||Response Count||Timely Response Count||Disputed Count|
|1||Closed with explanation||326||326 (100%)||70 (21.5%)|
|2||Closed with non-monetary relief||187||187 (100%)||10 (5.3%)|
|3||Closed with monetary relief||26||26 (100%)||0 (0%)|
|4||Closed||1||1 (100%)||0 (0%)|