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Ccs Financial Services, Inc. — Overview
A- Overall
Ccs Financial Services, Inc. is rated overall in the top 86th percentile based on 1,672 customer complaints.

Statistics

Number of Complaints1,672 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner99.1%
Resolutions Disputed by Customer1.5%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
86th
percentile

Contact Information

Not Available

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Ccs Financial Services, Inc. — Summary

Ccs Financial Services, Inc. is ranked 58th out of 3,688 banks. That puts Ccs Financial Services in the top 86th percentile and gives them an overall grade of "A-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,672 complaints against Ccs Financial Services and 1,058,614 complaints total.

Of the 1,672 complaints again Ccs Financial Services, there have been 757 in the passed 18 months. Of those 757 complaints, 100.0% have been resolved in the customers favor, 1.5% have been disputed by the customer, and 99.1% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Ccs Financial Services, Inc. is graded in 2 categories of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Checking or Savings Account.

Ccs Financial Services, Inc. is rated "B+" in Debt Collection; and "B" in Credit Reporting.

Click here to see Complete Ccs Financial Services Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Ccs Financial Services, Inc.. Click here to see all complaints against Ccs Financial Services.

# Product Sub-Product Issue Count
1 Debt collection Other debt Attempts to collect debt not owed 159
2 Debt collection Other debt Written notification about debt 116
3 Debt collection I do not know Attempts to collect debt not owed 64
4 Credit reporting Credit reporting Incorrect information on your report 46
5 Debt collection I do not know Written notification about debt 42
6 Debt collection Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed 40
7 Debt collection Other debt False statements or representation 36
8 Debt collection Medical debt Attempts to collect debt not owed 26
9 Debt collection Other (i.e. phone, health club, etc.) Disclosure verification of debt 24
10 Debt collection Other debt Took or threatened to take negative or legal action 22
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/ccs-financial-services-inc