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Check Into Cash Inc. — Overview
A- Overall
Check Into Cash Inc. is rated overall in the top 89th percentile based on 316 customer complaints.


Number of Complaints316 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer5.5%
Complaints Resolved in Customer's Favor100.0%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Check Into Cash Inc. — Summary

Check Into Cash Inc. is ranked 42nd out of 3,672 banks. That puts Check Into Cash in the top 90th percentile and gives them an overall grade of "A-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 316 complaints against Check Into Cash and 979,456 complaints total.

Of the 316 complaints again Check Into Cash, there have been 109 in the passed 18 months. Of those 109 complaints, 100.0% have been resolved in the customers favor, 5.5% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Check Into Cash Inc. is graded in 1 category of financial products they offer. The top 3 categories are Payday Loan, Debt Collection and Credit Reporting.

Check Into Cash Inc. is rated "B+" in Payday Loan.

Click here to see Complete Check Into Cash Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Check Into Cash Inc.. Click here to see all complaints against Check Into Cash.

# Product Sub-Product Issue Count
1 Payday loan Payday loan Struggling to pay your loan 11
2 Payday loan Charged fees or interest I didn't expect 9
3 Credit reporting Credit reporting Improper use of your report 6
4 Credit reporting Credit reporting Incorrect information on your report 5
5 Debt collection Payday loan Taking/threatening an illegal action 5
6 Debt collection Payday loan Communication tactics 4
7 Credit card General-purpose prepaid card Problem with a purchase or transfer 4
8 Debt collection Payday loan Cont'd attempts collect debt not owed 4
9 Payday loan Payday loan Improper use of your report 4
10 Debt collection Payday loan debt Took or threatened to take negative or legal action 4
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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