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Choice Recovery, Inc. — Overview
F Overall
Choice Recovery, Inc. is rated overall in the bottom 5th percentile based on 296 customer complaints.


Number of Complaints296 (3 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner98.8%
Resolutions Disputed by Customer4.1%
Complaints Resolved in Customer's Favor81.5%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Choice Recovery, Inc. — Summary

Choice Recovery, Inc. is ranked 399th out of 3,688 banks. That puts Choice Recovery in the bottom 4th percentile and gives them an overall grade of "F". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 296 complaints against Choice Recovery and 1,058,614 complaints total.

Of the 296 complaints again Choice Recovery, there have been 74 in the passed 18 months. Of those 74 complaints, 81.5% have been resolved in the customers favor, 4.1% have been disputed by the customer, and 98.8% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Choice Recovery, Inc. is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Choice Recovery, Inc. is rated "F" in Debt Collection.

Click here to see Complete Choice Recovery Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Choice Recovery, Inc.. Click here to see all complaints against Choice Recovery.

# Product Sub-Product Issue Count
1 Debt collection Medical debt Attempts to collect debt not owed 22
2 Debt collection Medical debt Written notification about debt 20
3 Debt collection Medical debt False statements or representation 6
4 Debt collection Other debt Written notification about debt 4
5 Credit reporting Credit reporting Incorrect information on your report 4
6 Debt collection Medical debt Took or threatened to take negative or legal action 3
7 Debt collection I do not know Written notification about debt 3
8 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 2
9 Debt collection I do not know Attempts to collect debt not owed 2
10 Debt collection Other debt Attempts to collect debt not owed 2
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Complaints by Product
Complaints Over Time - By Year
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