logo Choice Recovery

Choice Recovery, Inc. — Overview
F Overall
Choice Recovery, Inc. is rated overall in the bottom 8th percentile based on 248 customer complaints.


Number of Complaints248 (3 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner98.0%
Resolutions Disputed by Customer6.8%
Complaints Resolved in Customer's Favor65.5%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

Back to Top of Page
Choice Recovery, Inc. — Summary

Choice Recovery, Inc. is ranked 379th out of 3,672 banks. That puts Choice Recovery in the bottom 8th percentile and gives them an overall grade of "F". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 248 complaints against Choice Recovery and 979,456 complaints total.

Of the 248 complaints again Choice Recovery, there have been 147 in the passed 18 months. Of those 147 complaints, 65.5% have been resolved in the customers favor, 6.8% have been disputed by the customer, and 98.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Choice Recovery, Inc. is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Choice Recovery, Inc. is rated "F" in Debt Collection.

Click here to see Complete Choice Recovery Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Choice Recovery, Inc.. Click here to see all complaints against Choice Recovery.

# Product Sub-Product Issue Count
1 Debt collection Medical Cont'd attempts collect debt not owed 27
2 Debt collection Medical debt Written notification about debt 23
3 Debt collection Medical debt Attempts to collect debt not owed 19
4 Debt collection Medical Disclosure verification of debt 15
5 Debt collection Other debt Written notification about debt 9
6 Debt collection I do not know Attempts to collect debt not owed 8
7 Debt collection Medical debt False statements or representation 7
8 Debt collection Medical debt Communication tactics 6
9 Credit reporting Credit reporting Incorrect information on your report 5
10 Debt collection Medical False statements or representation 4
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By **