Cit Bank BankRank.org
|Number of Complaints||1,909 (1 In Progress)|
|Complaints per $100K of Deposits||5.93|
|Complaints Resolved in a Timely Manner||98.2%|
|Resolutions Disputed by Customer||2.6%|
|Complaints Resolved in Customer's Favor||99.6%|
|FDIC Certificate #|
|Number of Branches||71 (0 International)|
|Total Assets||$42.9 Million|
|Total Deposits||$32.2 Million|
|Total Equity Held||$5.0 Million|
|Quarterly Net Income||$0.1 Million|
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Cit Bank, National Association is ranked 270th out of 3,688 banks. That puts Cit Bank in the bottom 35th percentile and gives them an overall grade of "C-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,909 complaints against Cit Bank and 1,058,614 complaints total.
Of the 1,909 complaints again Cit Bank, there have been 139 in the passed 18 months. Of those 139 complaints, 99.6% have been resolved in the customers favor, 2.6% have been disputed by the customer, and 98.2% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, Cit Bank has $32.2 million is customer deposits which means there are 5.93 complains per $100K in customer deposits.
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Cit Bank, National Association is graded in 1 category of financial products they offer. The top 3 categories are Mortgage, Checking or Savings Account and Debt Collection.
Cit Bank, National Association is rated "B" in Mortgage.
Click here to see Complete Cit Bank Report Card »
Cit Bank was established and FDIC insured in March, 2009. Based on its asset concentration, this institution specializes in commercial lending. Cit Bank, National Association has $42.9 Million is assets (48th overall) and holds $32.2 Million is customer deposits (46th overall).
Cit Bank has 71 domestic offices and 0 foreign offices. Click here to see map of all offices.
Alternative names for this Institution include: One West Bank and "One West Bank, a division of CIT Bank, N.A. ".
Below is the list of the top 10 complaint reasons against Cit Bank, National Association. Click here to see all complaints against Cit Bank.
|1||Mortgage||Reverse mortgage||Trouble during payment process||11|
|2||Mortgage||Reverse mortgage||Struggling to pay mortgage||11|
|3||Checking or savings account||CD (Certificate of Deposit)||Closing an account||10|
|4||Mortgage||Conventional home mortgage||Struggling to pay mortgage||9|
|5||Mortgage||Conventional home mortgage||Trouble during payment process||8|
|6||Checking or savings account||Savings account||Managing an account||8|
|7||Credit reporting||Credit reporting||Incorrect information on your report||6|
|8||Checking or savings account||Savings account||Opening an account||6|
|9||Mortgage||Other type of mortgage||Struggling to pay mortgage||6|
|10||Mortgage||Home equity loan or line of credit (HELOC)||Struggling to pay mortgage||5|