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Cit Bank, National Association — Report Card
C- Overall
Based on 270 "Overall" complaints:
98.15% Timely (29th percentile)
99.63% Resolved in Customers Favor (42st percentile)
97.41% Timely (62nd percentile)
B #1: Mortgage
Based on 170 "Mortgage" complaints:
98.82% Timely (23nd percentile)
99.41% Resolved in Customers Favor (59th percentile)
97.65% Timely (80th percentile)

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Source: https://www.bankrank.org/banks/cit-bank-national-association/report-card