Client Services BankRank.org
|Number of Complaints||175 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||1.7%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Client Services, Inc. is ranked 23rd out of 3,688 banks. That puts Client Services in the top 94th percentile and gives them an overall grade of "A". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 175 complaints against Client Services and 1,058,614 complaints total.
Of the 175 complaints again Client Services, there have been 33 in the passed 18 months. Of those 33 complaints, 100.0% have been resolved in the customers favor, 1.7% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Client Services, Inc. is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Credit Card.
Client Services, Inc. is rated "A" in Debt Collection.
Click here to see Complete Client Services Report Card »
Below is the list of the top 10 complaint reasons against Client Services, Inc.. Click here to see all complaints against Client Services.
|1||Debt collection||Credit card debt||Attempts to collect debt not owed||11|
|2||Debt collection||Credit card debt||Written notification about debt||4|
|3||Debt collection||Credit card debt||Communication tactics||3|
|4||Debt collection||I do not know||Communication tactics||3|
|5||Debt collection||Other debt||Written notification about debt||3|
|6||Debt collection||I do not know||Attempts to collect debt not owed||2|
|7||Debt collection||Credit card debt||Threatened to contact someone or share information improperly||2|
|8||Debt collection||Credit card debt||False statements or representation||1|
|9||Debt collection||I do not know||Written notification about debt||1|
|10||Debt collection||Credit card debt||Took or threatened to take negative or legal action||1|