|Number of Complaints||1,040 (1 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||87.9%|
|Resolutions Disputed by Customer||4.2%|
|Complaints Resolved in Customer's Favor||99.5%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Cng Financial Corporation is ranked 364th out of 3,688 banks. That puts Cng in the bottom 13th percentile and gives them an overall grade of "D-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,040 complaints against Cng and 1,058,614 complaints total.
Of the 1,040 complaints again Cng, there have been 169 in the passed 18 months. Of those 169 complaints, 99.5% have been resolved in the customers favor, 4.2% have been disputed by the customer, and 87.9% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Cng Financial Corporation is graded in 2 categories of financial products they offer. The top 3 categories are Payday Loan, Debt Collection and Consumer Loan.
Click here to see Complete Cng Report Card »
Below is the list of the top 10 complaint reasons against Cng Financial Corporation. Click here to see all complaints against Cng.
|1||Payday loan||Payday loan||Struggling to pay your loan||15|
|2||Debt collection||Payday loan debt||Took or threatened to take negative or legal action||13|
|3||Payday loan||Payday loan||Charged fees or interest you didn't expect||13|
|4||Payday loan||Installment loan||Charged fees or interest you didn't expect||13|
|5||Debt collection||Payday loan debt||Attempts to collect debt not owed||11|
|6||Payday loan||Payday loan||Was approved for a loan, but didn't receive the money||8|
|7||Payday loan||Installment loan||Struggling to pay your loan||8|
|8||Debt collection||Payday loan debt||Communication tactics||7|
|9||Credit reporting||Credit reporting||Incorrect information on your report||5|
|10||Payday loan||Payday loan||Loan payment wasn't credited to your account||5|