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Collection Bureau of America Ltd. — Overview
F Overall
Collection Bureau of America Ltd. is rated overall in the bottom 5th percentile based on 271 customer complaints.

Statistics

Number of Complaints271 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner30.3%
Resolutions Disputed by Customer5.9%
Complaints Resolved in Customer's Favor75.6%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
5th
percentile

Contact Information

Not Available

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Collection Bureau of America Ltd. — Summary

Collection Bureau of America Ltd. is ranked 390th out of 3,648 banks. That puts Collection Bureau of America Ltd. in the bottom 5th percentile and gives them an overall grade of "F". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 271 complaints against Collection Bureau of America Ltd. and 1,002,502 complaints total.

Of the 271 complaints again Collection Bureau of America Ltd., there have been 108 in the passed 18 months. Of those 108 complaints, 75.6% have been resolved in the customers favor, 5.9% have been disputed by the customer, and 30.3% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Collection Bureau of America Ltd. is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Collection Bureau of America Ltd. is rated "F" in Debt Collection.

Click here to see Complete Collection Bureau of America Ltd. Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Collection Bureau of America Ltd.. Click here to see all complaints against Collection Bureau of America Ltd..

# Product Sub-Product Issue Count
1 Debt collection Other debt Attempts to collect debt not owed 28
2 Debt collection Other debt Written notification about debt 14
3 Debt collection I do not know Attempts to collect debt not owed 11
4 Debt collection Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed 8
5 Debt collection Other (i.e. phone, health club, etc.) Disclosure verification of debt 6
6 Credit reporting Credit reporting Incorrect information on your report 6
7 Debt collection Other debt False statements or representation 6
8 Debt collection I do not know Written notification about debt 4
9 Debt collection Other debt Took or threatened to take negative or legal action 4
10 Debt collection I do not know Cont'd attempts collect debt not owed 3
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/collection-bureau-of-america-ltd