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Collection Consultants of California — Overview
B- Overall
Collection Consultants of California is rated overall in the top 60th percentile based on 193 customer complaints.

Statistics

Number of Complaints193 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner76.1%
Resolutions Disputed by Customer3.4%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
60th
percentile

Contact Information

Not Available

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Collection Consultants of California — Summary

Collection Consultants of California is ranked 165th out of 3,688 banks. That puts Collection Consultants of California in the top 60th percentile and gives them an overall grade of "B-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 193 complaints against Collection Consultants of California and 1,058,614 complaints total.

Of the 193 complaints again Collection Consultants of California, there have been 82 in the passed 18 months. Of those 82 complaints, 100.0% have been resolved in the customers favor, 3.4% have been disputed by the customer, and 76.1% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Collection Consultants of California is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Collection Consultants of California is rated "B-" in Debt Collection.

Click here to see Complete Collection Consultants of California Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Collection Consultants of California. Click here to see all complaints against Collection Consultants of California.

# Product Sub-Product Issue Count
1 Debt collection Medical debt Attempts to collect debt not owed 22
2 Debt collection Medical debt Written notification about debt 10
3 Credit reporting Credit reporting Incorrect information on your report 8
4 Debt collection Medical Disclosure verification of debt 7
5 Debt collection Medical debt False statements or representation 5
6 Debt collection Other (i.e. phone, health club, etc.) Disclosure verification of debt 3
7 Debt collection I do not know Attempts to collect debt not owed 3
8 Debt collection Medical Improper contact or sharing of info 3
9 Debt collection Medical Cont'd attempts collect debt not owed 3
10 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 2
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/collection-consultants-of-california