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Collection Consultants of California — Overview
B Overall
Collection Consultants of California is rated overall in the top 69th percentile based on 177 customer complaints.


Number of Complaints177 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner82.7%
Resolutions Disputed by Customer6.2%
Complaints Resolved in Customer's Favor100.0%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Collection Consultants of California — Summary

Collection Consultants of California is ranked 125th out of 3,672 banks. That puts Collection Consultants of California in the top 70th percentile and gives them an overall grade of "B". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 177 complaints against Collection Consultants of California and 979,456 complaints total.

Of the 177 complaints again Collection Consultants of California, there have been 80 in the passed 18 months. Of those 80 complaints, 100.0% have been resolved in the customers favor, 6.2% have been disputed by the customer, and 82.7% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Collection Consultants of California is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Collection Consultants of California is rated "B-" in Debt Collection.

Click here to see Complete Collection Consultants of California Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Collection Consultants of California. Click here to see all complaints against Collection Consultants of California.

# Product Sub-Product Issue Count
1 Debt collection Medical debt Attempts to collect debt not owed 17
2 Debt collection Medical Disclosure verification of debt 9
3 Debt collection Medical Cont'd attempts collect debt not owed 8
4 Debt collection Medical debt Written notification about debt 8
5 Credit reporting Credit reporting Incorrect information on your report 7
6 Debt collection Other (i.e. phone, health club, etc.) Disclosure verification of debt 4
7 Credit reporting Incorrect information on credit report 3
8 Debt collection Medical Improper contact or sharing of info 3
9 Debt collection Medical debt False statements or representation 3
10 Debt collection Medical False statements or representation 2
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Complaints by Product
Complaints Over Time - By Year
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