Collection Consultants of California BankRank.org
|Number of Complaints||177 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||82.7%|
|Resolutions Disputed by Customer||6.2%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Collection Consultants of California is ranked 125th out of 3,672 banks. That puts Collection Consultants of California in the top 70th percentile and gives them an overall grade of "B". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 177 complaints against Collection Consultants of California and 979,456 complaints total.
Of the 177 complaints again Collection Consultants of California, there have been 80 in the passed 18 months. Of those 80 complaints, 100.0% have been resolved in the customers favor, 6.2% have been disputed by the customer, and 82.7% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Collection Consultants of California is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.
Collection Consultants of California is rated "B-" in Debt Collection.
Click here to see Complete Collection Consultants of California Report Card »
Below is the list of the top 10 complaint reasons against Collection Consultants of California. Click here to see all complaints against Collection Consultants of California.
|1||Debt collection||Medical debt||Attempts to collect debt not owed||17|
|2||Debt collection||Medical||Disclosure verification of debt||9|
|3||Debt collection||Medical||Cont'd attempts collect debt not owed||8|
|4||Debt collection||Medical debt||Written notification about debt||8|
|5||Credit reporting||Credit reporting||Incorrect information on your report||7|
|6||Debt collection||Other (i.e. phone, health club, etc.)||Disclosure verification of debt||4|
|7||Credit reporting||—||Incorrect information on credit report||3|
|8||Debt collection||Medical||Improper contact or sharing of info||3|
|9||Debt collection||Medical debt||False statements or representation||3|
|10||Debt collection||Medical||False statements or representation||2|