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Collection Information Bureau, Inc. — Overview
C Overall
Collection Information Bureau, Inc. is rated overall in the bottom 48th percentile based on 182 customer complaints.


Number of Complaints182 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner95.3%
Resolutions Disputed by Customer9.4%
Complaints Resolved in Customer's Favor100.0%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Collection Information Bureau, Inc. — Summary

Collection Information Bureau, Inc. is ranked 211th out of 3,672 banks. That puts Collection Information Bureau in the bottom 49th percentile and gives them an overall grade of "C". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 182 complaints against Collection Information Bureau and 979,456 complaints total.

Of the 182 complaints again Collection Information Bureau, there have been 103 in the passed 18 months. Of those 103 complaints, 100.0% have been resolved in the customers favor, 9.4% have been disputed by the customer, and 95.3% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Collection Information Bureau, Inc. is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Collection Information Bureau, Inc. is rated "C-" in Debt Collection.

Click here to see Complete Collection Information Bureau Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Collection Information Bureau, Inc.. Click here to see all complaints against Collection Information Bureau.

# Product Sub-Product Issue Count
1 Debt collection Medical Cont'd attempts collect debt not owed 22
2 Debt collection Medical debt Written notification about debt 19
3 Debt collection Medical debt Attempts to collect debt not owed 18
4 Debt collection I do not know Attempts to collect debt not owed 11
5 Debt collection Medical Disclosure verification of debt 10
6 Debt collection I do not know Cont'd attempts collect debt not owed 4
7 Debt collection Medical debt Communication tactics 4
8 Debt collection I do not know Disclosure verification of debt 3
9 Debt collection Medical Communication tactics 2
10 Debt collection Other (i.e. phone, health club, etc.) Disclosure verification of debt 2
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Complaints by Product
Complaints Over Time - By Year
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