Collection Information Bureau BankRank.org
|Number of Complaints||182 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||95.3%|
|Resolutions Disputed by Customer||9.4%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Collection Information Bureau, Inc. is ranked 211th out of 3,672 banks. That puts Collection Information Bureau in the bottom 49th percentile and gives them an overall grade of "C". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 182 complaints against Collection Information Bureau and 979,456 complaints total.
Of the 182 complaints again Collection Information Bureau, there have been 103 in the passed 18 months. Of those 103 complaints, 100.0% have been resolved in the customers favor, 9.4% have been disputed by the customer, and 95.3% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Collection Information Bureau, Inc. is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.
Collection Information Bureau, Inc. is rated "C-" in Debt Collection.
Click here to see Complete Collection Information Bureau Report Card »
Below is the list of the top 10 complaint reasons against Collection Information Bureau, Inc.. Click here to see all complaints against Collection Information Bureau.
|1||Debt collection||Medical||Cont'd attempts collect debt not owed||22|
|2||Debt collection||Medical debt||Written notification about debt||19|
|3||Debt collection||Medical debt||Attempts to collect debt not owed||18|
|4||Debt collection||I do not know||Attempts to collect debt not owed||11|
|5||Debt collection||Medical||Disclosure verification of debt||10|
|6||Debt collection||I do not know||Cont'd attempts collect debt not owed||4|
|7||Debt collection||Medical debt||Communication tactics||4|
|8||Debt collection||I do not know||Disclosure verification of debt||3|
|9||Debt collection||Medical||Communication tactics||2|
|10||Debt collection||Other (i.e. phone, health club, etc.)||Disclosure verification of debt||2|