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Collection Information Bureau, Inc. — Overview
B- Overall
Collection Information Bureau, Inc. is rated overall in the top 67th percentile based on 197 customer complaints.


Number of Complaints197 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner95.9%
Resolutions Disputed by Customer3.1%
Complaints Resolved in Customer's Favor100.0%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

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Collection Information Bureau, Inc. — Summary

Collection Information Bureau, Inc. is ranked 134th out of 3,688 banks. That puts Collection Information Bureau in the top 68th percentile and gives them an overall grade of "B-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 197 complaints against Collection Information Bureau and 1,058,614 complaints total.

Of the 197 complaints again Collection Information Bureau, there have been 33 in the passed 18 months. Of those 33 complaints, 100.0% have been resolved in the customers favor, 3.1% have been disputed by the customer, and 95.9% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Collection Information Bureau, Inc. is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Collection Information Bureau, Inc. is rated "B-" in Debt Collection.

Click here to see Complete Collection Information Bureau Report Card »

Most Recent Complaints

Below is the list of the top 7 complaint reasons against Collection Information Bureau, Inc.. Click here to see all complaints against Collection Information Bureau.

# Product Sub-Product Issue Count
1 Debt collection Medical debt Written notification about debt 13
2 Debt collection Medical debt Attempts to collect debt not owed 9
3 Debt collection I do not know Attempts to collect debt not owed 3
4 Credit reporting Credit reporting Incorrect information on your report 3
5 Debt collection Medical debt Communication tactics 2
6 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 2
7 Debt collection Other debt Attempts to collect debt not owed 1
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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